(USA) Principal, Technical Program Manager
About The Position
The Principal, Technical Program Manager leads the planning and execution of complex, large-scale technical programs involving multiple teams and cross-functional dependencies. This role requires deep expertise in program and risk management, technical design, and stakeholder engagement to ensure the successful delivery of scalable, high-quality solutions. The position demands proactive communication, strategic problem-solving, and a continuous improvement mindset to optimize workflows and drive operational excellence. The ideal candidate will independently lead cross-functional initiatives, align teams around shared objectives, and mentor others while maintaining a strong focus on achieving business goals and advancing technology strategies in a dynamic, fast-paced environment. Our team enhances the associate experience at Walmart by delivering seamless, reliable, and AI-powered technology solutions. We lead strategy, portfolio management, operational excellence, and program delivery across products that improve productivity, collaboration, campus experiences, data and AI foundations, and technology operations. By aligning technology investments with business priorities, we reduce friction in associates' daily work and drive measurable business outcomes. The team leverages strong expertise in program and project management, risk management, stakeholder management, and technical design to ensure the successful execution and continuous improvement of complex initiatives that support Walmart's operational goals.
Requirements
- Extensive experience in technical program and project management, including risk management and stakeholder management across complex, cross-functional initiatives.
- Proven ability to define, manage, and execute end-to-end program plans while effectively balancing dependencies, timelines, resources, and business priorities.
- Strong technical acumen with experience translating product requirements into scalable system and platform designs, including knowledge of cloud infrastructure and software development lifecycle practices.
- Experience driving operational excellence through monitoring, incident management, process optimization, and automation frameworks.
- Exceptional communication and influencing skills, with the ability to align stakeholders and deliver concise, data-driven updates to leadership.
- Strong analytical and problem-solving skills, with a demonstrated ability to identify systemic issues and implement sustainable process improvements.
- Bachelor’s degree in computer science, information technology, engineering, or related area and 6 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
- 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years’ experience in product design.
- We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Define program goals, stage gates, critical delivery paths, milestones, and key deliverables for large-scale technical initiatives with multiple dependencies.
- Secure stakeholder commitments on program scope, delivery timelines, and resource allocation while effectively managing cross-functional dependencies.
- Translate product requirements into scalable technical solutions, system architectures, and implementation plans.
- Identify risks early, develop mitigation strategies, and proactively manage issues to ensure successful program delivery.
- Drive continuous improvement by implementing frameworks, best practices, and automation techniques that enhance program execution and operational efficiency.
- Communicate program progress, risks, dependencies, and business impacts clearly to stakeholders and leadership.
- Mentor and guide team members on program management, technical execution, and delivery best practices.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
