Principal Technical Product Manager

Mayo Clinic•Rochester, MN

3d•$155,501 - $225,493

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to patient needs and employee well-being. They offer competitive compensation, comprehensive benefits, and opportunities for continuing education and career advancement. This role is responsible for driving the technical vision, strategy, and roadmap for assigned technology products and platforms, ensuring alignment with business requirements and Mayo Clinic's overall strategy. The position involves overseeing the entire product lifecycle, leading agile methodologies, and managing cross-functional teams. The ideal candidate will advocate for the end-user experience, leverage data for product discovery, and build strong partnerships with stakeholders. The role also requires managing product schedules, budgets, operational risks, and vendor relationships. A strong understanding of digital technology design, build, and operations is essential, as is the ability to communicate technical product visions effectively and creatively solve problems to deliver value to end-users.

Requirements

Bachelor's degree and 9 years of technical digital product management experience or HS diploma/GED and 11 years direct digital product management required.
Expert knowledge of the SDLC.
Certification in Scrum Product Owner within 1 year.

Nice To Haves

Master's Degree and 7 years of technical digital product management experience (5 yrs with digital products and platforms) preferred.
Prior health care experience preferred.
Experience in managing complex products or a family of multiple products required.
Experience owning a product backlog end to end, from multi-year roadmap through to the scope of an individual release, in partnership with a program manager and engineering leads.

Responsibilities

Driving the vision, technical strategy, and technical roadmap that supports business requirements and execution.
Overseeing the delivery of assigned technical cross-product/capability portfolio or platform and the corresponding technical teams.
Advocating for the end-user experience through data and research-driven product discovery and development methods.
Ensuring alignment between Engineering, Data Science, Product, Business, and Platform/Property priorities within Mayo Clinic's overall strategy and goals.
Overseeing the entire life cycle of the assigned technology product, from defining vision to creating a best-in-class user/customer experience.
Managing teams to hit OKRs, deriving feature intention maps, and managing capacity against scope.
Building/acquiring the technology.
Leading agile product methodologies.
Accountable for the success of a cross-functional team, including experts in design, engineering, data engineers, data scientists, and others.
Recruiting, hiring, and mentoring members of the team.
Driving the technical product features/portfolio strategy, vision, design, and development execution.
Ensuring delivery of high-value products in alignment with business goals and user experience optimization.
Leading a high-performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders.
Leveraging market and customer feedback and data to inform and guide future product/feature development.
Advocating for end-users, and building and improving features based on their pain points.
Establishing deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities.
Proactively managing and monitoring product and operational risks to prevent and/or mitigate risks to the customer and business.
Monitoring and managing product schedules, scopes, and budgets and delivering as scheduled.
Managing external Mayo Clinic vendor and partnership relationships as assigned.
Setting and managing to product performance scorecards and OKRs.
Quickly building credibility and partnership with key internal partners and leaders.
Understanding and applying current digital technology design, build, and operations capabilities and requirements.
Effectively communicating and translating a technical product portfolio vision, strategy, and design with engineering partners.
Creative problem solving to create software solutions that are simple, engaging, and create value to the end users.
Guiding and leading complex engineering, data science teams.
Representing Mayo Clinic in interactions with vendors and non-Mayo partners in a positive and constructive way.