About The Position

As a Principal Technical Product Manager on Riot Games’ Commerce (Store) team within Publishing Platform, you will own and operate large-scale distributed services that support millions of players worldwide and enable purchases of digital goods across Riot’s games. You will work closely with game studios to deliver efficient, scalable, and reliable platform solutions for developers and power in-game experiences across Riot titles. Your primary focus will be Storefront experiences across channels in the Riot ecosystem and the inventory fulfillment systems that support them. The role also spans adjacent Commerce areas, including inventory, payments, battle pass, loyalty systems, fraud, gifting, and configuration management. You will set product direction for critical platform areas, lead multidisciplinary work with engineering and company-wide partners, and turn ambiguous technical capabilities into strategic roadmaps and measurable outcomes. You will report to the Director of Technical Product Management of the Commerce team. The role includes participation in a rotational on-call schedule for live product and internal customer support when required.

Requirements

  • 10+ years of relevant experience in Technical Product Management or a related engineering or technical field.
  • Experience leading backend engineering teams to design, build, operate, and maintain large-scale microservice ecosystems.
  • Proven ability to operate at a Principal level and navigate organizational complexity to drive outcomes without direct authority.
  • Strong technical background, such as a computer science degree or equivalent experience, sufficient to credibly debate tradeoffs with engineering leads.
  • Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics.
  • Track record of owning platform, developer-tools, or systems products with internal customers.
  • Experience integrating agentic AI tooling into product management processes and craft.

Nice To Haves

  • Experience building ecommerce platforms and experiences, including payments, fulfillment, fraud, store, inventory, and admin tools.
  • Experience with global products, regional requirements, privacy, compliance, identity, payments, or other domains with significant operational and regulatory complexity.
  • Experience designing products for internal technical customers such as game teams, engineers, or platform partners.
  • Experience in games, live services, consumer technology, entertainment, or another globally scaled product environment.
  • Experience creating reusable platform capabilities that reduce duplicated work and improve outcomes across multiple products or business units.
  • Bachelor’s degree in computer science, engineering, product management, business, or equivalent practical experience.

Responsibilities

  • Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players.
  • Bring strategic structure and clarity to Commerce’s hardest and most ambiguous initiatives to support long-term success.
  • Lead a team of engineers in designing, building, and operating critical microservices for store, inventory fulfillment, and randomization-based systems.
  • Partner with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows.
  • Work with experts across the company to design, prototype, build, and ship new features.
  • Help ensure the team consistently executes with excellence.
  • Participate in a rotational on-call schedule for live product and internal customer support when required.
  • Work with technical and non-technical customers to understand requirements and design appropriate solutions.
  • Own and communicate the product vision, mission, strategy, and multi-year roadmap in partnership with other Commerce product leads.

Benefits

  • Open paid time off policy.
  • Flexible work schedules.
  • Medical insurance.
  • Dental insurance.
  • Life insurance.
  • Parental leave for the employee, spouse or domestic partner, and children.
  • 401(k) with company match.
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