Principal Technical Infra Program Manager, Inventory Optimization, S&OP Planning

Amazon • Seattle, WA

2d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we're the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we're
looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you'll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure Services (AIS) is seeking a Principal, Inventory Optimization
to establish and lead the strategic vision for inventory management across AWS's
global infrastructure footprint spanning 105 availability zones, 33 geographical
regions, and serving over 245 countries and territories. This role will drive
transformational improvements in working capital efficiency, service levels, and
supply chain agility by designing and implementing advanced inventory
optimization frameworks that balance cost, capacity delivery, and customer
availability.

As the Principal of Inventory Optimization, you will set the end-to-end
inventory strategy, defining policies, service-level targets, inventory
segmentation rules, and lifecycle management frameworks, ensuring that tactical
day-to-day decisions across procurement, material planning, and capacity
delivery align with AWS's business objectives. You will bridge S&OP, supply
chain planning, finance, demand forecasting, product, and engineering teams to
translate complex trade-offs between working capital and fill rates into
executable, scalable programs.

This role requires deep expertise in advanced analytics and optimization
modeling. You will design, validate, and operationalize sophisticated models
including multi-echelon inventory optimization, probabilistic safety stock
calculations, lead-time variability analysis, and service-cost trade-off
frameworks. You will ensure that demand forecasts, supply constraints, and
exception signals feed correctly into optimization engines, enabling data-driven
inventory decisions at scale.

You will identify opportunities to reduce excess and obsolescence, lower
carrying costs, and free working capital while protecting revenue through
targeted, analytically-driven service-level adjustments. You will select and
configure optimization tools, own KPI and metric frameworks, and operationalize
processes that scale with AWS's rapid growth and unique supply
characteristics—including GenAI/ML infrastructure, traditional compute, storage,
and networking components.

The Principal will drive continuous improvement through experimentation, ROI
tracking, exception management, and governance frameworks that embed guardrails
ensuring inventory decisions remain optimal as demand patterns, lead times, and
product mix evolve. This role is inherently cross-functional and requires the
ability to think big, influence without authority, and collaborate effectively
with stakeholders across AWS Infrastructure and AWS Service teams.

You are an experienced leader who has demonstrated success leading large-scale,
cross-functional supply chain transformation initiatives. An ability to take
complex, technically challenging problems and break them down into manageable
pieces, develop actionable plans, and successfully deliver measurable business
impact is essential. Communication with executive audiences is a regular
occurrence. High judgment, negotiation skills, analytical talent, technical
aptitude, and the ability to collaborate with a diverse set of stakeholders
across multiple time zones are critical for success in this role.

Requirements

• Bachelor's degree in Supply Chain Management, Operations Research, Industrial Engineering, Statistics, or related quantitative field
• 10+ years of progressive experience in supply chain management, inventory optimization, or operations research
• 5+ years of experience designing and implementing advanced inventory optimization models (i.e., multi-echelon, safety stock, service-level optimization)
• Demonstrated expertise in statistical modeling, optimization algorithms, and data analytics
• Proven ability to influence senior leadership and drive strategic decision-making through data-driven insights
• Demonstrated success leading large-scale, cross-functional supply chain transformation initiatives
• An ability to take complex, technically challenging problems and break them down into manageable pieces, develop actionable plans, and successfully deliver measurable business impact is essential
• Communication with executive audiences is a regular occurrence
• High judgment, negotiation skills, analytical talent, technical aptitude, and the ability to collaborate with a diverse set of stakeholders across multiple time zones are critical for success in this role

Nice To Haves

• Master's degree or PhD in Supply Chain Management, Operations Research, Industrial Engineering, Statistics, or related field
• Experience in technology, cloud infrastructure, or high-growth environments with complex, multi-echelon supply chains
• Deep expertise in probabilistic forecasting, lead-time variability modeling, and service-level optimization
• Experience with inventory optimization tools and platforms (e.g., o9 Solutions, Kinaxis, Blue Yonder, or similar)
• Proficiency in Python, R, SQL, or other analytical programming languages
• Track record of delivering significant working capital improvements (e.g., greater than 20 percent inventory reduction) while maintaining or improving service levels
• Experience with AWS infrastructure, data center operations, or hardware supply chains

Responsibilities

• Set the end-to-end inventory strategy, defining policies, service-level targets, inventory segmentation rules, and lifecycle management frameworks
• Bridge S&OP, supply chain planning, finance, demand forecasting, product, and engineering teams to translate complex trade-offs between working capital and fill rates into executable, scalable programs
• Design, validate, and operationalize sophisticated models including multi-echelon inventory optimization, probabilistic safety stock calculations, lead-time variability analysis, and service-cost trade-off frameworks
• Identify opportunities to reduce excess and obsolescence, lower carrying costs, and free working capital while protecting revenue through targeted, analytically-driven service-level adjustments
• Select and configure optimization tools, own KPI and metric frameworks, and operationalize processes that scale with AWS's rapid growth and unique supply characteristics
• Drive continuous improvement through experimentation, ROI tracking, exception management, and governance frameworks

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal