Principal Technical Account Manager

The Trade Desk•Chicago, IL

15h

About The Position

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you. The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

Requirements

8+ years of work experience in a technical client-facing role
Proficient working knowledge of Excel, Office and Outlook is a must
Demonstrable creative thinking and problem-solving abilities
Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
Ability to communicate efficiently and effectively
Experience with digital advertising technology

Nice To Haves

Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred
Interest in serving as a mentor for the more junior TAMs across the team
Curiosity in learning new technologies, specifically around AI solutions

Responsibilities

Manage the post-sale technical relationship for portfolio of accounts spanning across CPG client-direct advertisers.
Participate in strategic meetings to support engagements that require technical consultation.
Know our capabilities and differentiators to help the team identify opportunities to leverage them to solve business needs and support revenue growth.
Lead the development of project tracking and portfolio-specific goals based on the company’s vision and define a framework for reporting progress with leadership.
Manage product prioritization, reflecting the business needs over time for TAM leadership.
Ideate, scope, and program manage engineering work to facilitate custom solutions to be scaled across dedicated advertiser portfolio.
Communicate and collaborate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organizations.

Benefits

comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
retirement benefits such as a 401k plan and company match
short and long-term disability coverage
basic life insurance
well-being benefits
reimbursement for certain tuition expenses
parental leave
sick time of 1 hour per 30 hours worked
vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
around 13 paid holidays per year
Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.