Principal Technical Account Manager

Onto Innovation•Bloomington, MN

2d•Onsite

About The Position

This position will work directly with sales and be fully responsible for the coordination and response of assigned customer requests in support of the pre-purchase phase through the final shipment process. Duties will include frequent interaction with Regional Sales Managers and overall coordination and response of customers’ requirements. This will include internal interaction with Engineering, Manufacturing, Sales, Finance and Customer Service Groups.

Requirements

A BS in Engineering plus 3-5 years of relevant experience or a combination of equivalent knowledge and 10+ years of related experience
Excellent communication, organization and planning skills in order to complete tasks in a timely manner
Must be able to multi-task and work well under pressure
Strong sense of urgency, organization, accountability and attention to detail
Self-motivated and self-starting disposition are necessary to be successful in this position
Exceptional oral and interpersonal communication skills

Nice To Haves

Experience in the semiconductor industry preferred.
Capital equipment experience is a plus.

Responsibilities

Cross-functional interaction in support of all pre-sales activities through shipment
Review and respond to customer product purchase specifications
Defining system configurations to be quoted, review and approve quotes for technical content, and create system build configurations for Manufacturing
Monitor the status of system builds regularly and provide timely feedback to the sales channel
Support special projects which are custom requests as part of system sales
Manage customer source inspections, application studies and factory demos
Attend and participate in various periodic meetings in support of above activities