Principal Technical Account Manager
About The Position
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. This position will work directly with sales and be fully responsible for the coordination and response of assigned customer requests in support of the pre-purchase phase through the final shipment process. Duties will include frequent interaction with Regional Sales Managers and overall coordination and response of customers’ requirements. This will include internal interaction with Engineering, Manufacturing, Sales, Finance and Customer Service Groups.
Requirements
- A BS in Engineering plus 3-5 years of relevant experience or a combination of equivalent knowledge and 10+ years of related experience
- Experience in the semiconductor industry preferred. Capital equipment experience is a plus.
- Excellent communication, organization and planning skills in order to complete tasks in a timely manner
- Must be able to multi-task and work under pressure
- Strong sense of urgency, organization, accountability and attention to detail
- Self-motivated and self-starting disposition are necessary to be successful in this position
- Exceptional oral and interpersonal communication skills
Nice To Haves
- Capital equipment experience is a plus.
Responsibilities
- Cross-functional interaction in support of all pre-sales activities through shipment
- Review and respond to customer product purchase specifications
- Defining system configurations to be quoted, review and approve quotes for technical content, and create system build configurations for Manufacturing
- Monitor the status of system builds regularly and provide timely feedback to the sales channel
- Support special projects which are custom requests as part of system sales
- Manage customer source inspections, application studies and factory demos
- Attend and participate in various periodic meetings in support of above activities
Benefits
- health, dental, and vision coverage
- life and disability insurance
- PTO
- 401(k) with employer match
- Employee Stock Purchase Program (ESPP)
- wellness initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Principal
