Principal Tech Lead Manager - Trust Graph & Work Profiles

ID.me•Mountain View, CA

6d•Onsite

About The Position

ID.me is seeking a Technical Lead Manager to own engineering execution and technical direction across the Trust Graph and Work Profiles domains, with scope extending into Authentication as our platform expands. This is a principal-level engineering role with full people management responsibility — you will both set the technical agenda and directly manage a team of 6–10 engineers. This role can be based in either our Mountain View, CA office or McLean, VA office, and is onsite in-office 5 days/week. Trust Graph and Work Profiles are growth areas at ID.me: Trust Graph underpins how we model relationships between identities, credentials, and confidence signals at scale; Work Profiles extends that foundation into enterprise and workforce contexts where organizational identity, entitlements, and delegated authority matter. Together, these systems must be highly reliable, well-modeled, and built to serve both consumer and enterprise use cases. You will be the single accountable owner for your domain — driving architecture, maintaining API contract integrity, and growing a high-performing team — while partnering closely with Product, Platform, Identity, Security, and Compliance.

Requirements

Bachelor’s degree in Computer Science or equivalent work experience.
15+ years of software engineering experience, including time as a recognized technical authority across a complex, multi-system domain.
5+ years of direct engineering management experience, with a demonstrated track record of building and developing high-performing teams.
Experience in graph data structures and modeling — specifically the tradeoffs between graph and relational representations of connected data at scale.
Track record designing and owning API contracts and data models for platform systems used by internal and external consumers.
Experience in enterprise or workforce identity contexts: organizational structures, delegated authority, entitlements, or B2B identity patterns.
Ability to operate at both the technical and managerial layer — hands-on enough to drive architecture, effective enough as a manager to build team capacity and execution velocity.

Nice To Haves

Hands-on experience with graph databases (e.g., Neo4j, Amazon Neptune, or similar) and designing schemas that model complex identity or organizational relationships at scale.
Experience designing and owning platform APIs consumed across a large enterprise — including versioning strategy, backward compatibility, and governance — ideally in a multi-tenant or B2B context.
Experience with authentication protocols and standards (OIDC, OAuth 2.0, SAML) and how they intersect with trust and identity graph models.
Familiarity with NIST 800-63 or similar identity assurance frameworks, particularly as they apply to credential verification and trust decisions.
Experience in regulated environments with security, compliance, or data privacy requirements.
Experience with cloud-native infrastructure (GCP, AWS, or Azure) and the operational considerations of running graph workloads at scale.
Familiarity with emerging identity and credentialing standards (Verifiable Credentials, Decentralized Identifiers, OIDC extensions).
Excellent communication and influencing skills, with a track record of driving alignment across engineering, product, and cross-functional stakeholders.

Responsibilities

Own the technical direction, architecture, and delivery across Trust Graph and Work Profiles, with growing scope into Authentication.
Directly manage a team of 6–10 engineers: hiring, development, performance, and team health.
Set and enforce API contract standards and data model integrity across your domain, ensuring the systems you own are reliable dependencies for the rest of the platform.
Drive the design and evolution of graph-based representations of identity relationships, trust signals, and enterprise work profile structures.
Own the engineering roadmap for your domain in partnership with Product, translating strategic priorities into a sequenced, executable plan.
Mentor and develop engineers at all levels, raising the technical bar for graph data modeling, API design, and enterprise identity patterns across the org.
Ensure security, privacy, and compliance requirements are built into the fabric of Trust Graph and Work Profiles, not bolted on.
Contribute to platform-wide architecture decisions and represent your domain’s needs and constraints in cross-functional technical forums.

Benefits

Comprehensive medical, dental, vision
Health savings account
Flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts)
Basic and voluntary life and AD&D insurance
401(k) with company match
Parental leave
Unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays
Short and long-term disability insurance
Accident and critical illness insurance
Referral bonus policy
Employee assistance program
Pet insurance
Travel assistant program
Wellbeing and childcare discounts
Benefit advocates
Learning and development benefit