Principal Tech Business Mgmt

AT&T•Dallas, TX

1d•Onsite

About The Position

Responsible for implementing, improving, supporting and leading the processes, strategies, communications and tools for the Strategic Sales Support organization to enhance operational efficiency and competitive advantage. Must have a thorough knowledge of the technical organization (processes, procedures, tools, applications, systems, etc.) coupled with a strong business background.

Requirements

Bachelor’s degree (BS/BA) desired in Computer Science or Business.
7+ years of related experience.
Certification is required in some areas.
An expert in their field, applying broad business knowledge and strategic insight surrounding emerging trends and technologies to solve complex problems and drive organizational results.
Leads critical, high-impact projects and designs/implements innovative business strategies.
Works with minimal oversight, frequently consulting senior leadership and influencing executive decisions.
Serves as a mentor and assists others with challenging issues.

Responsibilities

Develop & maintain KPI dashboards and scorecards sourcing data from Snowflake and other internal systems.
Identify performance gaps, develop visuals that clearly communicate results, and recommend solutions.
Define, design and implement processes to improve contacting, ordering, and billing processes for customers, sellers, and support teams.
Collaborate w/ business & technology partners and vendors to drive projects to online implementation.
Track expense and development budgets as well as savings and present options for additional optimization.
Manage roadmaps internal to Contracting COE and in partnership w/ Technology Partners.
Communicate initiatives and outcomes to the COE and partners.
Manages very complex tech business management processes such as analyzing data and reporting, managing financials, Front Door, etc. for the largest most complex segments.
Makes recommendations for major improvements.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone