Lead Tech Business Mgmt

AT&T•Dallas, TX

1d•Onsite

About The Position

Responsible for implementing, improving, supporting and leading the processes, strategies, communications and tools for technical organizations to enhance operational efficiency and competitive advantage in technical business areas. Must have a thorough knowledge of the technical organization (processes, procedures, tools, applications, systems, etc.) coupled with a strong business background. This position makes decisions that impact the business across multiple organizations, technical processes, business processes, and platform interfaces. This position sets, evaluates, manages, and changes daily / weekly system processing, prioritizes defects, maintenance, and system fixes. Tests and evaluates for referential integrity issues between key tables and processes and determines solutions and solution implementation affecting internal team, external groups, and clients.

Requirements

Must have knowledge and experience with Azure Sequel Server, Snowflake, Java type platforms.
Bachelor’s degree (BS/BA) desired in Computer Science or Business.
5+ years of related experience.
Certification is required in some areas.
Effectively communicate technical information to non-technical stakeholders and effectively communicate business information to technical support.

Responsibilities

Coordinates internal technical support and vendor / offshore resources to ensure accurate and on-time daily production, resolve referential integrity issues, defects, and maintenance.
Interacts with peers and leadership within and across multiple groups and workstreams as well as external vendors and technical support.
Tests and evaluates for referential integrity issues between key tables and processes and determines solutions and solution implementation affecting internal team, external groups, and clients.
Define, design, and implement processes and process improvement within the technical organization.
Deploy tools and implement Agile methodology.
Manage audit and compliance reviews; conduct process and quality reviews and audits; oversee disaster recovery and business continuity planning.
Coordinate infrastructure programs and manage roadmaps.
Engage in strategic and tactical planning activities.
Create communications for technical organizations.
Seek out, identify, and solve problems that arise at the intersection of technical and business operations.
Adapt to changing requirements, priorities, technologies, and business needs.
Collaborate effectively and energetically with cross-functional teams and build relationships with clients, users, and support from different areas.
Analyze data and information to make informed decisions and recommendations.
Effectively manage multiple priorities and projects.
Build effective relationships.
Manages very complex tech business management processes such as analyzing data and reporting, managing financials, Front Door, etc.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone