Lead Tech Business Mgmt

AT&T•Dallas, TX

19h•Onsite

About The Position

This position is for a Lead Tech Business Management role at AT&T, focusing on implementing, improving, supporting, and leading processes, strategies, communications, and tools for technical organizations. The goal is to enhance operational efficiency and competitive advantage in technical business areas. The role requires a thorough knowledge of technical organization processes, procedures, tools, applications, and systems, combined with a strong business background. The individual will drive change, serve customers, and transform lives through innovative solutions and impactful connections. It involves significant project leadership, influencing executive decisions, and mentoring less experienced staff, with a focus on long-term organizational impact and collaboration with senior leadership.

Requirements

Knowledge and experience with Azure Sequel Server, Snowflake, Java type platforms.
Bachelor’s degree (BS/BA) desired in Computer Science or Business.
5+ years of related experience.
Certification is required in some areas.
An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge.
Leads significant projects with strategic autonomy, influencing executive decisions.
Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Responsibilities

Coordinate internal technical support and vendor / offshore resources to ensure accurate and on-time daily production, resolve referential integrity issues, defects, and maintenance.
Interact with peers and leadership within and across multiple groups and workstreams as well as external vendors and technical support.
Make decisions that impact the business across multiple organizations, technical processes, business processes, and platform interfaces.
Set, evaluate, manage, and change daily / weekly system processing, prioritize defects, maintenance, and system fixes.
Test and evaluate for referential integrity issues between key tables and processes and determine solutions and solution implementation affecting internal team, external groups, and clients.
Define, design, and implement processes and process improvement within the technical organization.
Deploy tools and implement Agile methodology.
Manage audit and compliance reviews; conduct process and quality reviews and audits; oversee disaster recovery and business continuity planning.
Coordinate infrastructure programs and manage roadmaps.
Engage in strategic and tactical planning activities.
Create communications for technical organizations.
Effectively communicate technical information to non-technical stakeholders and effectively communicate business information to technical support.
Seek out, identify, and solve problems that arise at the intersection of technical and business operations.
Adapt to changing requirements, priorities, technologies, and business needs.
Collaborate effectively and energetically with cross-functional teams and build relationships with clients, users, and support from different areas.
Analyze data and information to make informed decisions and recommendations.
Effectively manage multiple priorities and projects.
Build effective relationships.
Manage very complex tech business management processes such as analyzing data and reporting, managing financials, Front Door, etc.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone