Principal Systems Design Engineer

ServiceNow • Mountain View, CA

7h • $192,600 - $337,100 • Onsite

About The Position

We are seeking a hands-on Principal Infrastructure Architect & Engineer to lead the technical integrations in the core infrastructure space. This role requires deep expertise across networking, cloud, identity, and collaboration platforms, with the ability to align teams and drive integration outcomes effectively.

Requirements

• 12+ years of experience in infrastructure architecture.
• Experience with M&A integrations.
• Strong cross-functional collaboration skills.
• Networking: LAN/WAN, WiFi, SD-WAN, cloud networking.
• Cloud & SRE: AWS, Azure, GCP, IaC, CI/CD.
• IAM: Okta, Entra ID, SSO, MFA.
• Collaboration: O365, Slack, migration experience.
• Strong stakeholder communication.
• Decision-making in complex environments.
• Ability to manage multiple workstreams.

Nice To Haves

• Enterprise architecture certifications (TOGAF, etc.).
• Experience in regulated environments.
• ServiceNow familiarity.
• Cloud and ITIL certifications.

Responsibilities

• Lead discovery and capability assessment across environments.
• Develop integration roadmap with dependencies and milestones.
• Serve as primary liaison between organizations.
• Align with enterprise architecture standards.
• Integrate physical and wireless network environments.
• Implement VPN, SD-WAN, and cloud networking.
• Ensure consistent routing, segmentation, and security.
• Monitor and resolve performance issues.
• Define rationalized cloud hosting strategy (AWS, Azure, GCP).
• Apply SRE principles (SLOs, SLAs, observability).
• Implement IaC, CI/CD, and automation.
• Establish unified monitoring frameworks.
• Integrate IAM systems (Okta, Entra ID).
• Implement SSO, MFA, and directory sync.
• Enforce RBAC, PAM, least privilege.
• Ensure regulatory compliance.
• Define unified collaboration platform strategy.
• Lead Messaging and Collaboration tool alignment.
• Manage data migration and compliance.
• Ensure smooth end-user transition.
• Align with SOX, GDPR, HIPAA, NIST, CMMC/FedRamp
• Implement and validate security controls.
• Establish governance standards.
• Ensure HA, DR, and business continuity.
• Monitor performance and capacity.
• Conduct DR testing and validation.

Benefits

• health plans
• flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan
• family leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed