Principal SSD Debug Engineer - 2282

Kioxia•Folsom, CA

22h•$155,420 - $259,030

About The Position

KIOXIA America, Inc. is seeking a technically driven Principal SSD Debug Engineer to lead complex failure investigations involving enterprise and data center SSDs in hyperscale server environments. The role requires hands-on debugging across the complete storage subsystem, from host applications and operating-system drivers through PCIe interfaces to SSD controller firmware and NAND media. The engineer independently reproduces complex system-level failures, isolates root causes between host platforms and SSDs, analyzes and modifies embedded firmware, and drives cross-functional teams toward sustainable resolutions. The position also includes SSD performance troubleshooting, lab reproduction of reported issues, customer-facing failure analysis, and preparation of technical use-case white papers. The engineer collaborates with globally distributed engineering teams and customers, and may need to travel domestically and internationally. No relocation assistance is provided.

Requirements

Bachelor’s degree in computer engineering or an equivalent field and at least 10 years of experience in a technical related field, or a master’s degree in computer engineering or an equivalent field and at least 8 years of experience in a technical related field.
Strong hands-on C programming and debugging experience in embedded firmware or low-level systems software.
Ability to read, understand, modify, and debug complex embedded firmware codebases.
Strong knowledge of firmware concurrency, mutexes, semaphores, interrupts, atomic operations, race conditions, and deadlocks.
Experience debugging memory corruption, pointer errors, stack overflows, timing-sensitive failures, and hardware/software interactions.
Working knowledge of BMC functionality, IPMI/Redfish interfaces, server management logs, BIOS/UEFI, and platform initialization.
Proficiency with Linux storage debugging tools, including dmesg, journalctl, nvme-cli, fio, lspci, perf, and kernel crash analysis tools.
In-depth understanding of NVMe and PCIe specifications and proven experience debugging protocol-level failures.
Ability to interpret specification requirements and validate observed firmware behavior against protocol standards.
Solid understanding of SSD architecture, including controller SoCs, NAND flash, FTL, garbage collection, wear leveling, and error handling.
Familiarity with SoC architecture, memory-mapped registers, register-level programming, and firmware debugging interfaces such as JTAG.
Strong analytical skills, including the ability to formulate technical hypotheses, design targeted experiments, and validate root causes using measurable evidence.
Strong written and verbal technical communication skills and experience collaborating across globally distributed engineering teams.
Ability to travel domestically and internationally when needed.

Nice To Haves

SSD firmware architecture and/or validation/test experience.

Responsibilities

Troubleshoot failures throughout the server storage stack, including applications, file systems, block layers, operating-system storage drivers, hypervisors, PCIe subsystems, and SSDs, to isolate host, platform, and SSD issues.
Investigate interactions between SSDs and server components, including CPUs, PCIe root complexes, chipsets, BMCs, BIOS, and system firmware.
Investigate storage failures involving multiple controller configurations, resource contention, concurrency, thermal behavior, PLP, virtualization-related heterogeneous driver interactions, and platform-specific interactions.
Analyze Linux and Windows host logs, kernel crash dumps, PCIe protocol traces, BMC event logs, and system telemetry to identify failure mechanisms.
Lead cross-functional debugging with SSD firmware, platform, and customer teams; define reproducible test cases and drive corrective actions to closure.
Collaborate with globally distributed engineering teams to resolve technical issues across time zones.
Analyze host and SSD telemetry logs, correlate failures with firmware source code and hardware behavior, and drive root-cause analysis to closure.
Develop debug firmware in C across the SSD firmware stack to accelerate root-cause analysis.
Troubleshoot SSD performance issues to reduce tail latencies and improve IOPS and throughput.
Perform laboratory work to replicate reported issues.
Create 8D and failure analysis reports and explain findings to customers.
Write product use-case technical white papers as needed.
Travel domestically and internationally when and where needed.