Principal / Sr. Director, Strategy & AI Transformation (GCS)

Palo Alto Networks•Office - USA - CA - Headquarters, CA

2d•$267,000 - $366,450•Onsite

About The Position

Our Strategy and Business Operations is a focused team that works on our most critical business challenges to drive and support our industry-leading growth. Your efforts will directly affect the overall strategy and success of a world-leading cybersecurity business. You will collaborate on complex business and technology problems that are top of mind for our executives. You possess a unique blend of business insight, business strategy experience, big-picture thinking, and influencing skills and the ability to collaborate with a large number of constituents within Palo Alto Networks. Palo Alto Networks is seeking a Principal (Senior Director), GCS Strategy & Ops to own the 0-to-1 reimagining of the post-sales workflows through a highly ambitious, AI-first transformation. This is a unique opportunity to move beyond traditional workflows and architect a new, first-principles transformation driven by agentic AI. As a key senior leader, you will take full ownership of the concept, design, and execution of these transformation programs, collaborating directly with top executives to tackle mission-critical business challenges. We are looking for a "hands-on" strategist who can act as the architect of large-scale, enterprise-wide, agentic transformations that require deep collaboration across Product, Engineering, GTM, IT, and Post-Sales.

Requirements

12+ years of total experience, including direct experience in top-tier consulting (McKinsey, Bain, BCG and Deloitte) at the Principal or Associate Partner level.
Hands-on experience architecting and overseeing large-scale transformations, specifically using AI & automation.
A proactive self-starter who is willing to roll up their sleeves and work cross-functionally to get things done in a fast-paced environment.
Strong verbal and written skills with the ability to engage with senior audiences and bridge business and technical AI discussions.
Deep expertise in the SaaS and/or Enterprise Technology industry is preferred.
Bachelor’s degree mandatory

Nice To Haves

MBA from a top-tier program is preferred.

Responsibilities

Strategize, conceptualize, and execute a complete redesign of post-sales workflows using an AI-first approach.
Lead the strategy and execution of transformative programs that deliver long-term value and introduce operational efficiencies across the business.
Drive strategic alignment and accountability across Product, Engineering, GTM, IT, and Post-Sales leadership teams.
Structure and analyze complex business problems, develop hypotheses, and present data-driven recommendations to the C-suite.
Own the operating cadence of accountability for all AI-driven goals and drive program management and operating performance.
Develop and lead the post-sales Strategy & Operations team, fostering a customer-obsessed and outcomes-focused culture