Principal / Sr. Director, Strategy & AI Transformation (GCS)

Palo Alto Networks

7d • Onsite

About The Position

The Team Our Strategy and Business Operations is a focused team that works on our most critical business challenges to drive and support our industry-leading growth. Your efforts will directly affect the overall strategy and success of a world-leading cybersecurity business. You will collaborate on complex business and technology problems that are top of mind for our executives. You possess a unique blend of business insight, business strategy experience, big-picture thinking, and influencing skills and the ability to collaborate with a large number of constituents within Palo Alto Networks. Your Career Palo Alto Networks is seeking a Principal (Senior Director), GCS Strategy & Ops to own the 0-to-1 reimagining of the post-sales workflows through a highly ambitious, AI-first transformation. This is a unique opportunity to move beyond traditional workflows and architect a new, first-principles transformation driven by agentic AI. As a key senior leader, you will take full ownership of the concept, design, and execution of these transformation programs, collaborating directly with top executives to tackle mission-critical business challenges. We are looking for a "hands-on" strategist who can act as the architect of large-scale, enterprise-wide, agentic transformations that require deep collaboration across Product, Engineering, GTM, IT, and Post-Sales. Your Impact 0-to-1 AI Architect: Strategize, conceptualize, and execute a complete redesign of post-sales workflows using an AI-first approach. Enterprise Transformation: Lead the strategy and execution of transformative programs that deliver long-term value and introduce operational efficiencies across the business. Cross-Functional Orchestration: Drive strategic alignment and accountability across Product, Engineering, GTM, IT, and Post-Sales leadership teams. Strategic Problem Solving: Structure and analyze complex business problems, develop hypotheses, and present data-driven recommendations to the C-suite. Operational Excellence: Own the operating cadence of accountability for all AI-driven goals and drive program management and operating performance. Team Leadership: Develop and lead the post-sales Strategy & Operations team, fostering a customer-obsessed and outcomes-focused culture

Requirements

• Tier-1 Consulting Pedigree: 12+ years of total experience, including direct experience in top-tier consulting (McKinsey, Bain, BCG and Deloitte) at the Principal or Associate Partner level.
• AI Transformation Expertise: Hands-on experience architecting and overseeing large-scale transformations, specifically using AI & automation.
• The "Operator" Mindset: A proactive self-starter who is willing to roll up their sleeves and work cross-functionally to get things done in a fast-paced environment.
• Strategic Communication: Strong verbal and written skills with the ability to engage with senior audiences and bridge business and technical AI discussions.
• Bachelor’s degree mandatory

Nice To Haves

• Industry Knowledge: Deep expertise in the SaaS and/or Enterprise Technology industry is preferred.
• MBA from a top-tier program is preferred.

Responsibilities

• Strategize, conceptualize, and execute a complete redesign of post-sales workflows using an AI-first approach.
• Lead the strategy and execution of transformative programs that deliver long-term value and introduce operational efficiencies across the business.
• Drive strategic alignment and accountability across Product, Engineering, GTM, IT, and Post-Sales leadership teams.
• Structure and analyze complex business problems, develop hypotheses, and present data-driven recommendations to the C-suite.
• Own the operating cadence of accountability for all AI-driven goals and drive program management and operating performance.
• Develop and lead the post-sales Strategy & Operations team, fostering a customer-obsessed and outcomes-focused culture

What This Job Offers

• Job Type: Full-time
• Career Level: Senior