Principal Specialist Overpayment Analyst, US Payroll

RTX•Greenville, NC

1d•Hybrid

About The Position

The US Payroll organization is seeking a Payroll Overpayment Analyst (P3) to support end-to-end overpayment process management and ensure payroll accuracy, compliance, and a positive employee experience. This role conducts detailed case research, evaluates earning and taxation impacts, processes payroll corrections, records payment transactions, partners with both internal and external stakeholders, and contributes to continuous improvement initiatives.

Requirements

Bachelor’s degree in Business, Accounting, Finance, HR, or a related field and 5 years of US payroll experience.
At least 3 years of experience with ADP GlobalView, ADP EV5, or similar payroll systems.
At least 3 years of payroll overpayment experience to include but not limited to overpayment case management, researching and validating employee overpayments, root cause identification, processing payroll corrections, retro entries, and other adjustment transactions in accordance with US Payroll policy.

Nice To Haves

US Payroll overpayment experience with late terminations, transfers, LOA, duplicate payments, bonus, retention Bonus, relocation (active), sign-On bonus (active), severance
Strong knowledge of payroll calculations, earnings, deductions, and taxation.
Ability to analyze payroll data and identify discrepancies.
Proficiency in Microsoft Excel and experience working with large datasets.
Strong written and verbal communication skills.
Ability to work independently on moderately complex issues.
Familiarity with BOT tools and workflow automation.
Experience with SOX controls or payroll PPV audit processes.
Experience partnering with external vendors.

Responsibilities

Research and validate employee overpayments, including root cause, timing, and earnings/tax impacts.
Process payroll corrections, retro entries, and other adjustment transactions in accordance with US Payroll policy.
Draft and issue employee communications outlining overpayment determinations and repayment expectations.
Partner with Payroll Operations and Payroll Benefits to coordinate recovery actions for active employees.
Maintain clear, accurate case documentation to support audits, internal controls, and reporting requirements.
Perform taxation reviews related to overpayments and assist with amendment processes.
Support the Overpayment Receivable (OPR) process, including reconciliations and reporting.
Support SOX controls, audit testing, and validation of key payroll reports.
Develop, maintain, and update desktop procedures (DTPs).
Work with the external overpayment and collections vendors to resolve case questions and discrepancies.
Monitor outputs from automation tools (e.g., BOT processing) and escalate issues appropriately.
Respond to employee inquiries and escalations regarding overpayment cases.
Provide documentation and case updates to HR, Finance, and other business stakeholders.
Support leadership reporting and government-required reporting related to overpayments.
Identify recurring overpayment themes or trends and escalate insights to leadership.
Participate in process improvement efforts, automation initiatives, and system enhancement activities that improve overall payroll accuracy and efficiency.