Principal Specialist, Field Services
About The Position
We are seeking a motivated and skilled Principal Specialist, Field Services to join our team, supporting the installation, training, and maintenance of advanced Air Traffic Surveillance radar systems for our valued customers. In this critical role, you will work under the guidance of a Senior Field Services Technician, leveraging your strong mechanical expertise and knowledge of commercial and industrial electrical and electronic systems. As the face of RTX in the field, this position demands exceptional communication and organizational skills to ensure seamless collaboration between our customers and project teams. Proficiency with electronic test equipment and a steadfast commitment to adhering to design and safety standards are essential to succeed in this role. If you're passionate about delivering innovative solutions and thrive in dynamic environments, we encourage you to apply!
Requirements
- Associate degree in Electrical, Mechanical, or Civil Engineering Technology, or a minimum of 5 years of experience and/or an equivalent combination of experience, training and education.
- Minimum of 2 years leading Civil / Construction / Installation projects.
- Ability to use the following test equipment: Oscilloscope, RF Peak Power Meter, Multi Meter, Spectrum Analyzer, RF Monitor, Network Analyzer, Terminal Emulator (such as Tera Term), Wireshark
- Strong understanding of computer networking principles, video & communication technology.
- Ability to read civil/mechanical/electrical drawings.
- Proficiency in MS Word, Excel, and PowerPoint (Proficiency in other software products such as Framemaker, Python, CAD software, AI tools, and programming languages are also valuable assets)
- Good multi-disciplinary technology skills, including familiarity with: electronics, mechanical, and software design and development; systems engineering; and sustaining engineering in support of manufacturing.
- Good communications skills; ability to listen effectively and assimilate complex sets of data; ability to express technical arguments, conclusions, and recommendations clearly and succinctly, both verbally and in writing; good technical writing ability.
- Good interpersonal skills; good team-work skills; ability to interact effectively with people at all levels.
Nice To Haves
- Proficiency in other software products such as Framemaker, Python, CAD software, AI tools, and programming languages are also valuable assets
Responsibilities
- Lead on-site activities to ensure the timely and successful installation of Air Traffic Surveillance radars
- On-site activities include: cable installation/termination, mechanical assembly & alignment, troubleshooting of mechanical and electrical problems prior to formal hand-off
- Conduct site-to-site optimization of the radar equipment
- As member of the test team, prepare and issue test plans, test procedures, and test reports
- Generate installation reports and records
- Communicate regularly and effectively with the Installation Manager to assess site needs and expectations
- Collaborate with internal engineering teams to address and resolve customer concerns
- Conduct risk assessment and risk mitigation activities associated with program execution
- Develop strategies to reduce recurring costs for product deployment
- Support proposal work including providing expertise on equipment shelters, communications equipment, power systems, automation systems and ancillaries as related to Air Traffic Surveillance radars
Benefits
- medical and dental coverage
- disability benefits
- a retirement savings program
- tuition assistance through RTX’s Employee Scholar Program
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
Associate degree
