Principal Specialist Field Service

RTX•Jacksonville, FL
•$86,800 - $165,200•Hybrid

About The Position

Raytheon is seeking a full-time Principal Specialist, Field Service, to reside near NAS Jacksonville, Florida supporting FRCSE and Raytheon, conducting the repairs of turreted Electro-Optical, Infra-Red (EO/IR) Sensor and Systems. This interdisciplinary engineering position requires an array of technical competencies in EO/IR Systems hardware and software, aircraft avionics and military flight-line environment as well as personality traits that enable one to respond effectively to dynamic conditions.

Requirements

  • Typically requires a Bachelor’s and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 3 years’ experience.
  • Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
  • 5 or more years of EO/IR maintenance experience with hardware/software/system administration/logistics.
  • Experience working with multiple internal customers and interacting with senior external personnel on technical matters.
  • Experience representing the organization as the prime technical contact regarding depot repair activity.

Nice To Haves

  • 10+ years’ experience in EO/IR Systems Integration, logistics, Test and Operational Maintenance.
  • Expertise typically gained through 8 or more years of hardware/software/system administration/logistics experience including ground station support and system administration experience.
  • Possess communication skills needed for problem resolution with customers, contractors and vendors.
  • Ability to work independently without appreciable direction.

Responsibilities

  • Act as a representative for all Raytheon MTS assets during repair activity at FRCSE.
  • Responsible for communicating frequently with program management and Site lead, operations, engineering, mission assurance, and supply chain across multiple programs.
  • Responsible for reporting partner and/or customer sentiments, system performance/availability, maintenance activities/issues, repair status, and supply support/spares status.
  • Responsible for working with the Site Lead to meet performance metrics and schedule for Raytheon products across all McKinney programs.
  • Provide technical training to both Raytheon team and FRCSE Government Artisans on sensor systems and associated support equipment in accordance with the product technical data and the customer’s specifications.
  • Provides technical, logistics, and/or material support for multiple MTS products.
  • Ensure that all necessary inspection, maintenance, repair and modification activities are performed and recorded in the appropriate management information system.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • 401(k) match
  • flexible spending accounts
  • flexible work schedules
  • employee assistance program
  • Employee Scholar Program
  • parental leave
  • paid time off
  • holidays
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