Principal Solutions Experience Engineer - Platform Delivery

Rapid7

1d • $164,600 - $222,600 • Remote

About The Position

The Principal Solutions Experience Engineer will architect, scale, automate, and operate global Sales Engineering lab platforms that enable Rapid7’s pre-sales teams to demonstrate the Rapid7 Command Platform. The role focuses on building resilient cloud and virtualized lab environments, creating realistic security scenarios, and delivering reliable, on-demand demonstration environments for global go-to-market teams.

The position leads the technical strategy for consolidating distributed lab requests into an intuitive self-service interface and tooling platform. It partners with Product Management and Engineering to stage, test, and integrate product launches, platform features, and acquired technologies into customer-ready demonstrations. The role also owns technical readiness and live operational stability for major security conferences and technical evaluations, resolves complex infrastructure incidents, establishes project execution practices, and aligns demo environments with security governance and compliance standards.

Requirements

• Deep technical expertise architecting and operating public cloud environments such as AWS, Azure, or GCP, alongside virtualized infrastructure.
• Advanced proficiency with Infrastructure as Code and automation tools such as Terraform and CloudFormation, and modern CI/CD deployment pipelines.
• Experience with systems scripting and software development using Python, Bash, PowerShell, or modern web frameworks.
• Strong systems administration and networking background across enterprise environments, including Linux, Unix, and Windows Server.
• Hands-on familiarity with cybersecurity operations, adversary techniques, and simulating offensive security scenarios in safe, contained architectures.
• Working knowledge of enterprise security platforms, exposure management solutions, and detection and response workflows.
• Ability to break complex, multi-quarter technical initiatives into iterative milestones while balancing rapid execution with long-term platform vision.
• Ability to establish technical ownership, mentor team members, and drive alignment across distributed teams without day-to-day supervision.
• Ability to navigate ambiguous technical requirements, build consensus with security governance teams, and advocate for forward-looking architectural choices.
• Ability to communicate complex infrastructure and engineering concepts as clear, actionable plans that gain commitment from cross-functional leaders.
• Commitment to embodying Rapid7’s core values and fostering a culture of excellence and collective success.

Nice To Haves

• Previous sales engineering or solutions engineering experience.
• Previous experience partnering with pre-sales teams to improve the demonstration experience.

Responsibilities

• Architect, scale, and maintain resilient cloud and virtualized lab environments for reliable demonstrations by global go-to-market teams.
• Build automated, realistic security scenarios in lab infrastructure, including malware attacks, exposure exploit paths, and detection workflows.
• Lead the strategy and execution for consolidating lab requests into a self-service web interface and internal tooling platform.
• Partner with Product Management and Engineering to stage, test, and integrate product launches, platform features, and acquired technologies into demonstration frameworks.
• Own technical readiness, architecture, and live operational stability for security conferences and major technical evaluations.
• Provide technical leadership and resolve root causes of complex infrastructure outages and performance degradations across lab systems.
• Establish project execution standards, delegation frameworks, and task tracking mechanisms for infrastructure initiatives.
• Align with Information Security and Platform Engineering to ensure demo environments meet security governance and compliance standards.
• Provide technical leadership, mentor team members, and drive alignment across distributed teams.
• Translate infrastructure and engineering concepts into actionable technical plans for cross-functional leaders.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed