Principal Solutions Engineer

MLabs • New York, NY

18h • Remote

About The Position

We are hiring on behalf of our client, who is seeking a Principal Solutions Engineer to help institutions, fintechs, and enterprises across the Americas adopt these cutting-edge infrastructure solutions with confidence and ease. This role is highly hands-on and client-facing, requiring the successful candidate to design integrations for complex environments, guide customers through deployment, and provide end-to-end technical support. The ideal candidate will seamlessly pair deep technical expertise with strong communication skills, serving as a trusted advisor to CTOs, architects, and engineering teams.

Requirements

• 10+ years of proven experience in solutions engineering, forward-deployed engineering, or enterprise integration.
• A clear history of helping institutions or large enterprises deploy mission-critical, high-availability systems.
• Strong proficiency in TypeScript (or similar modern languages) with extensive hands-on experience building and integrating REST APIs.
• Deep knowledge of cloud platforms (AWS is essential; GCP, Azure, or Thales HSM environments are highly advantageous), microservices, and serverless architectures.
• Solid understanding of enterprise security frameworks and compliance standards (e.g., ISO 27001, SOC 2, PCI DSS).
• Exceptional skills in troubleshooting complex, multi-layered technical issues under pressure.
• Masterful communication, presentation, and demonstration skills, with the ability to bridge technical nuances and business conversations seamlessly.

Nice To Haves

• A strong understanding of blockchain infrastructure, digital asset custody, and institutional financial workflows is highly preferred.
• Relevant professional certifications (such as AWS Certified Solutions Architect) are a plus.
• Professional fluency in Spanish or Portuguese is highly valued.

Responsibilities

• Guide financial institutions and fintechs through seamless onboarding and integration processes.
• Build secure, scalable deployment pathways that effectively bridge legacy and modern systems.
• Troubleshoot, resolve technical issues, and build solutions alongside client engineering teams in real time.
• Partner with sales teams on technical proposals, product demonstrations, and comprehensive RFP responses.
• Maintain and continuously improve technical documentation, API references, and developer guides.
• Gather technical feedback from clients and translate those insights into product and API improvements by collaborating closely with backend, security, and product teams.
• Represent the technology and brand at industry conferences, technical workshops, and high-level customer meetings.

Benefits

• Competitive annual salary ranging from $160,000 to $220,000 (dependent on experience).
• 100–200 stock options vested over a 4-year period.
• Comprehensive healthcare coverage and a structured 401K plan.
• Remote-first environment within the United States, with physical office space optional.
• Premium hardware package including a MacBook Pro and necessary home-office essentials.
• All professional travel expenses are fully covered.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed