Principal Solutions Engineer, Strategic
About The Position
Atlassian is looking for a Principal Sales Solutions Engineer, Strategic for our enterprise business that’s passionate about being a product expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. With over 250,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team. With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. Our Solutions Engineering Team is comprised of people with backgrounds in pre-sales, consulting and engineering. We partner with the Enterprise Sales Team & Channel Partners to understand the needs of Atlassian's customers, strategize on enterprise sales cycles, provide value-based demonstrations, and support Proofs of Value to ultimately allow our customers to unleash the potential of their teams.
Requirements
- 8+ years of experience interacting with Fortune 100 customers in a pre-sales capacity
- Excellent communication skills
- Strong presentation skills to multi-level senior audiences
- Heavy experience with the C-suite
- Unmatched agility to do what it takes to get the job done and rally the internal teams to do the same
- Creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions
- Equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences
- Love to learn and continuously grow and challenge yourself
- Open to giving and receiving feedback
- Tolerate failure
- Love to win, hate to lose
- Passionate about making customers and Atlassian successful
Responsibilities
- Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds
- Engage and build relationships with customers at the C-level and other executive levels, driving to long-standing relationships across the organization
- Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
- Probe for and identify additional opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
- Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
- Lead compelling value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
- Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
- Help lead cross-functional teams to best support the customer and march toward the same goals
- Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
- Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress
Benefits
- Health and wellbeing resources
- Paid volunteer days
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
