Principal Solutions Architect - Google

SHI International Corp. • Stratford, ON

1d • $150,000 - $250,000 • Hybrid

About The Position

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours.

The Principal Solutions Architect - Google at SHI International leads the development of Statements of Work (SOWs) in alignment with client needs and business objectives, driving revenue growth by optimizing service offerings and identifying new opportunities. This role involves collaborating with SHI stakeholder teams to create synergistic solutions, engaging with sales teams for unified service delivery, and contributing to practice development through innovation and maintaining high-quality standards. The Solutions Architect builds strong client relationships, provides thought leadership on technology trends, and oversees technology evaluations while staying current with new technologies and frameworks.

Requirements

• Completed Bachelor’s Degree or relevant work experience
• 5+ years of experience in solutions architecture or software engineering
• 5+ years of experience in IT infrastructure
• Willingness to travel occasionally

Nice To Haves

• Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate
• Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Intermediate
• Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Intermediate
• Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Intermediate
• Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Intermediate
• Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate
• Extensive experience working on large scale IT projects related to design, deployment and configuration - Intermediate

Responsibilities

• Lead the development of SOWs, working closely with various teams to ensure alignment with client needs and business objectives.
• Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings.
• Collaborate with SHI Stakeholder partner teams to create synergistic service solutions.
• Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement.
• Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery.
• Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention.
• Demonstrate deep expertise in Service Delivery and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology.
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Oversee and facilitate the evaluation and selection of hardware and software technology and product standards, and provide relevant technology/architecture recommendations.
• Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components.

Benefits

• medical
• vision
• dental
• 401K
• flexible spending

What This Job Offers

• Job Type: Full-time
• Career Level: Senior