Principal Software Engineer

Twilio

19d•$188,240 - $235,300•Remote

About The Position

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We are seeking an experienced and visionary Principal Engineer to join our team and lead the design and development of our Data Platform. In this role, you will be responsible for architecting scalable and reliable data solutions, driving technical innovation, and mentoring a team of talented engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale.

Requirements

Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
10+ years of experience in software development, or a related field, with at least 5 years in a technical leadership role.
Proven track record of architecting, delivering, and driving technical strategy of large-scale data platforms, especially utilizing cloud computing systems like AWS and deploying via K8s/Terraform/Helm.
Expertise in big data technologies such as Clickhouse, Kafka, Spark and deep understanding of how partitioning, slicing and dicing big data works.
Proficiency in programming languages such as Python, Java, Bash, Go, with strong problem-solving skills and attention to detail.
Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
Track record of elevating engineering standards, mentoring across teams, and influencing organizational technical decisions, not just at the squad level.
Deep commitment to operational excellence, with demonstrated experience in architecting for high availability, observability, and incident response in distributed systems.
Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.

Nice To Haves

Knowledge of tying into various authorization/authentication systems.
Networking and network security knowledge.
Deep expertise in Clickhouse: demonstrated experience in architecting, tuning, and operating Clickhouse at scale.

Responsibilities

Lead the design and development of our data infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
Serve as the subject matter expert in distributed systems, data technologies, with strong software engineering skills
Architect and implement scalable and efficient data systems, storage solutions, and processing frameworks using state-of-the-art technologies.
Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning.
Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.