Principal Software Engineer - Platform Services

ExolWilmington, MA
$180,000 - $247,500Hybrid

About The Position

Symbotic is seeking a Principal Software Engineer to define and drive the technical direction of core Symbotic systems. The Platform Services team is responsible for orchestrating vertical lift cells, a critical control point for package movement between robots and input/output stations. This team builds and operates services that coordinate lift behavior in real time, ensuring efficient, predictable, and high-throughput movement. They solve optimization problems related to lift movement and flow, where small improvements significantly impact overall system performance. Additionally, the team owns shared platform services used across other teams for system operation. The work is at the intersection of distributed systems and physical automation, requiring correctness, performance, and the ability to reason about real-world behavior.

Requirements

  • Minimum of 12 years of software engineering experience.
  • Deep expertise in system design, distributed systems, and performance.
  • Strong C# / .NET skills or ability to ramp quickly.
  • Experience with complex, production-scale systems.
  • Experience in hardware-adjacent environments.
  • Comfort with algorithms and optimization problems.
  • Proven ability to drive technical strategy and cross-team outcomes.

Responsibilities

  • Own large, ambiguous problem spaces across systems.
  • Define and drive technical vision and architecture.
  • Lead high-impact initiatives from concept through delivery.
  • Improve system-wide reliability, scalability, and throughput.
  • Apply algorithmic approaches to optimize system performance and efficiency.
  • Align multiple teams around clear technical direction.
  • Diagnose and resolve complex production issues.
  • Mentor and elevate senior engineers.

Benefits

  • medical
  • dental
  • vision
  • disability
  • 401K
  • PTO
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