About The Position

OCI Incident Response is the first line of defense for maintaining the high availability of Oracle Cloud Infrastructure. We reduce the frequency, duration, and impact of customer-facing incidents through large-scale incident management, automation, and continuous operational improvement. As a Lead Principal Platform Software Engineer, you will help define the future of incident management across OCI. You will design and build scalable platforms, automation, and agentic AI-driven solutions that improve how OCI detects, investigates, mitigates, and learns from service-impacting events. Your work will influence reliability across multiple engineering organizations and services.

Requirements

  • Experience in incident management.
  • Experience in designing and building scalable platforms.
  • Experience in automation.
  • Experience with agentic AI-driven solutions.
  • Experience in improving detection, investigation, mitigation, and learning from service-impacting events.

Responsibilities

  • Design and build scalable platforms, automation, and agentic AI-driven solutions that improve how OCI detects, investigates, mitigates, and learns from service-impacting events.
  • Define the future of incident management across OCI.
  • Influence reliability across multiple engineering organizations and services.

Benefits

  • Flexible medical
  • Life insurance
  • Retirement options
  • Volunteer programs
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