Principal Software Engineer, Full Stack

Salesforce•San Francisco, CA

3d•Remote

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Overview: We are seeking a highly skilled Full Stack Software Engineer to enhance the development experience for UI and Java developers in an AI First development (ADLC) organization in the Technology & Product organization at Salesforce. In this role, you will be a dynamic, innovative engineer and as such you will design, develop products and services that enable Salesforce developers to deiver workflows in remote development environments. You will collaborate closely with cross-functional teams, work and contribute to open source, investigate/explore/GTM new AI solutions to deliver efficiency, reliability and 10x productivity to Tech & Product developers.

Requirements

Enhance the development experience for UI and Java developers in an AI First development (ADLC) organization
Design, develop products and services that enable Salesforce developers to deliver workflows in remote development environments
Collaborate closely with cross-functional teams
Work and contribute to open source
Investigate/explore/GTM new AI solutions to deliver efficiency, reliability and 10x productivity to Tech & Product developers
Nix-based devcontainer base image development
Devcontainer feature development using a backbone framework
Bazel build infrastructure optimization
Remote Build Execution (RBE) integration
Build performance analysis and optimization
IntelliJ/Bazel plugin stability collaboration
Control plane API development (workspace provisioning, Temporal workflows, DynamoDB, Hyperforce/Falcon deployments)
Single Schema / Single Config initiative implementation
Workspace image supply chain security (OCI base images, dependency updates)
SFCI builds for Nix-dependent repositories
Security compliance for Workspaces fleet
Observability tooling development (dashboards, telemetry, migration to Monitoring Cloud/AutoTelemetry)
AI-powered diagnostic tooling development
Developer support and incident response (Sev3+ incidents)
Internal developer documentation maintenance
Cross-team collaboration with platform teams
Technical design documentation and 1-pager authoring
Leading deep-dive sessions
V2MOM measure execution
Sprint planning and Kanban backlog replenishment

Nice To Haves

Experience with AI solutions
Experience with open source contributions
Experience with Nix-based devcontainers
Experience with Bazel build systems
Experience with Remote Build Execution (RBE)
Experience with Temporal workflows
Experience with DynamoDB
Experience with Hyperforce/Falcon deployments
Experience with OCI base images and Trusted Image Central (TIC)
Experience with Renovate for dependency updates
Experience with Honeycomb for observability
Experience with Monitoring Cloud/AutoTelemetry
Experience with AI-powered diagnostic tooling
Experience with IDEs like IntelliJ, VS Code, Cursor

Responsibilities

Design, build, and maintain the Salesforce Workspaces devcontainer base image (Nix-based), encompassing user home directory persistence, lifecycle service management via s6-overlay, and automated rebuild and rollback mechanisms
Develop and own devcontainer features (Agentforce, OrgFarm, CoreApp settings, Git clone, etc.) in accordance with the devcontainer feature backbone framework and established "blessed" feature standards
Lead the Gold Standard Workspaces initiative — defining, enforcing, and continuously improving criteria for healthy, reproducible, and supportable workspace environments, including feature versioning, pinning, and compliance validation
Own and optimize Bazel build infrastructure for Salesforce Workspaces, including Remote Build Execution (RBE) integration with BuildFarm, disk and cache tuning, and multi-codeline build performance
Conduct in-depth build performance analysis — profiling critical path bottlenecks, RBE worker failures, cache hit ratios, and memory and page-cache behavior — and implement targeted solutions
Collaborate with JetBrains (external vendor) and internal CBX/Bazel teams on BSP/Bazel plugin stability for IntelliJ, including diagnosis of mapping failures, logging issues, and RBE action input failures
Develop and maintain the sfw-controlplane-api service, including workspace provisioning pipelines, Temporal workflow and schedule management, DynamoDB table provisioning, snapshot lifecycle management, and Hyperforce/Falcon deployments
Implement the Single Schema / Single Config initiative — unifying workspace configuration into a single devcontainer schema that supports multiple features with minimal developer setup overhead
Drive workspace image supply chain security: migrate OCI base images to Trusted Image Central (TIC), enable Renovate for automated dependency updates, and manage associated security CARs and PRBs
Enable SFCI builds for Nix-dependent repositories by mirroring public Nix packages into Nexus/Artifactory and migrating EBS snapshot creation off EC2 instances onto scheduled Jenkins jobs
Maintain security compliance for the Workspaces fleet — eliminating configuration drift, enforcing security SLAs, managing deactivated-user workspace shutdowns, and owning corrective actions arising from security reviews
Own and evolve Workspaces observability by building dashboards and telemetry in Honeycomb and driving migration to Monitoring Cloud/AutoTelemetry; analyze workspace creation failures, rebuild error rates, and vault reliability signals
Build AI-powered diagnostic tooling (e.g., a Workspaces Diagnostic Agent) to automate fleet health checks, reduce on-call MTTR, and contribute reusable skills to the CDW Marketplace
Participate in a rotating support hero schedule — triaging and resolving Sev3 and above incidents involving snapshot failures, workspace creation issues, IDE connectivity (IntelliJ, VS Code, Cursor), and disk/RBE problems
Maintain and improve internal developer documentation covering workspace setup, sfworkctl, disk management, and developer tooling onboarding
Partner with CBX/Bazel, SFCI, JetBrains, OrgFarm, Temporal, and Falcon/Hyperforce platform teams to unblock and deliver workspace platform improvements
Author technical design documents and 1-pagers, lead deep-dive sessions, drive V2MOM measure execution, and contribute to sprint planning and Kanban backlog replenishment