Principal Software Engineer - Event Technology

Salesforce•Seattle, WA

38d

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Event Technology team delivers a cutting-edge technology stack that enhances in-person, digital, and on-demand experiences across Salesforce’s event portfolio. Our industry-leading platforms and solutions help connect target audiences to the content they need, when and where they need it so that it is as easy as possible for them to learn how to use Salesforce products and drive business growth. Salesforce delivers world-class events, both in-person and virtually. As the Principal Member of Technical Staff focused on architecture priorities for the Event Technology portfolio, you will play a crucial role in defining and driving the technical vision and strategy. You will oversee the architectural integrity of our platforms and ensure they align with our future state objectives. This leadership role requires a deep understanding of software development and architecture principles and a passion for innovation and excellence in scalability, performance, observability and user experience. In addition to Events Technology, you will play a part in other public web experiences including www.tableau.com , www.mulesoft.com , and “role based” sites such as the developer, admin and architect subdomains of Salesforce.com. “You build it, you own it.” Our engineering teams are responsible for the ongoing maintenance of our apps. Therefore this role will at times require active engagement on deployments, monitoring, incident management and response, vendor oversight, and general ongoing operations activities.

Requirements

10+ years of professional software development experience in designing, building, scaling, and maintaining production systems.
Proven experience in a technical leadership role, including architecture, design, and implementation of complex software systems.
Strong understanding and embodiment of service ownership principles and skills; expertise in building observable and resilient systems with the ability to proactively prevent issues before our customers even notice.
Experience with domain driven design.
Proven ability to mentor team members to support their understanding and growth of software engineering concepts and aid in their technical development.
Experience developing front-end and back-end software, preferably including JavaScript with TypeScript, with frameworks such as React, runtimes including Node.js and CSS frameworks such as Tailwind or Sass.
Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates. Examples of AWS services we use include Lambda, DynamoDB, SNS, SQS, EventBridge, API Gateway, and more.
Expertise in consuming (and ideally building) GraphQL and RESTful APIs and strong understanding of API security best practices.
Proven experience leveraging AI tools (Claude, Cursor, etc.) in your daily workflows and the ability to uplevel other engineers’ usage of AI tools.

Nice To Haves

Knowledge of mobile and cross-platform/browser test automation.
Experience with Snowflake, Google Analytics, and configuring CDNs such as Akamai.
Proven ability to collaborate closely with cross-functional teams, including product managers, designers, and other engineering teams, to deliver exceptional user experiences.
Strong understanding of Agile methodologies: Scrum and Kanban.
Bachelor's or Master's in Computer Science, Technology, or equivalent experience.

Responsibilities

Lead the architectural strategy and direction for the Event Technology and websites portfolio, ensuring alignment with Marketing Technology’s overall technology vision and business goals.
Architect, design, implement, test, and deliver highly scalable applications and services.
Operate optimally in the hybrid engineering model where engineers are encouraged to craft and complete the vital work to ensure quality in their code and other engineers.
Strategically plan, design, and execute the implementation of highly scalable solutions that meet current and future business needs.
Collaborate with Architects, Lead Engineers, Product, UX and cross-functional teams in the application design process, contributing innovative ideas and technical expertise.