Principal Software Engineer - CIAM and Fraud (Remote)

First Citizens Bank•Raleigh, NC

7d•Remote

About The Position

At First Citizens Bank, we are undergoing a significant digital transformation, focusing on simplifying, consolidating, and modernizing our customer service approach. We are building a foundational North Star Architecture to enhance scalability, accelerate progress, and deliver unique market experiences. This role is an opportunity to be part of a transformative journey, contributing to the development of next-generation digital banking platforms. The CIAM & Fraud Principal Software Engineer will serve as the senior-most hands-on engineering expert for customer identity and fraud technologies, primarily utilizing the Okta platform. The objective is to ensure digital banking journeys are secure, resilient, and fraud-aware while maintaining a seamless customer experience. This role will operate across multiple squads, establishing technical direction, standards, and quality benchmarks, and providing critical expertise during complex design phases, platform updates, and production incidents.

Requirements

Bachelor's Degree and 10 years of experience in Software application development and maintenance OR High School Diploma or GED and 14 years of experience in Software application development and maintenance
Principal or Staff-level engineering experience.
Deep hands-on expertise with Okta CIAM.
Strong experience in banking or regulated financial services.
Proven delivery of secure, customer-facing platforms at scale.
Minimum 5-8 years experience with at least one major programming language (e.g. Java, Python, Go, etc.,).
Strong understanding of fraud prevention, risk-based authentication, and secure digital journeys.
Experience working within agile, product-aligned delivery models.
Familiarity with regulatory, audit, and operational risk expectations.
Strong CIAM and fraud-aware identity design expertise.
Deep understanding of Okta architecture and configuration concepts.
OAuth 2.0, OpenID Connect, SAML.
Fraud signal integration and risk-based decisioning.
Strong understanding of REST APIs, event-driven architectures.
Experience of Cloud platforms (AWS, Azure, GCP).

Responsibilities

Own engineering integrity and technical decision-making for CIAM and Fraud platforms.
Ensure Okta-based identity solutions balance customer experience, fraud prevention, security, and scalability.
Influence platform roadmaps and priorities through deep domain expertise.
Act as a critical control point for high-risk changes impacting customers and regulatory outcomes.
Serve as the engineering authority for Customer facing Okta Customer Identity Cloud implementations.
Define and maintain CIAM and Fraud specific engineering standards, patterns, and reference implementations.
Lead complex engineering initiatives including: OAuth2 / OIDC authentication and token lifecycle management, Okta Identity Engine adaptive and risk-based authentication, MFA step-up for high-risk transactions, Integration of fraud and behavioral risk signals.
Lead resolution of severe production incidents and security vulnerabilities.
Partner with Architecture, Security, Fraud, and Delivery leadership to ensure alignment.