Principal Site Reliability Engineer

Oracle•United States,

1d•$84,900 - $209,500

About The Position

The Principal Site Reliability Engineer serves as a senior technical authority, setting reliability standards, guiding complex technical decisions, and leading improvements that reduce operational risk and manual effort. The role combines architecture with hands-on production work, including accessing deployed hosts, troubleshooting failed services, reviewing logs, correcting configurations, and validating production changes. The position designs and architects reliable, secure, scalable, and maintainable infrastructure and services; forecasts demand; responds to capacity needs; and works with development teams to build resilient systems. It leads engineering standards, operational practices, incident response, maintenance, automation, health and performance reporting, and technical documentation. The role also owns and improves an enterprise infrastructure automation platform, supports security and compliance work, evaluates emerging technologies, and provides technical leadership and mentorship across teams. The work spans Windows Server and Linux environments, cloud and hybrid infrastructure—including Oracle Cloud Infrastructure or another major cloud platform—and production application hosting. The engineer leads structured builds and deployments, patching initiatives, complex troubleshooting, major incident response, root-cause analysis, and high-risk changes. Oracle lists a U.S. hiring range of $84,900 to $209,500 per annum; the role may be eligible for bonus and equity. Oracle offers a comprehensive benefits package, including insurance, retirement savings, paid time off, paid holidays, sick leave, and other programs.

Requirements

Extensive experience in site reliability engineering, systems engineering, infrastructure architecture, production operations, or application hosting.
Demonstrated ability to design and support highly available, resilient, and secure enterprise systems.
Experience leading complex technical initiatives across engineering, operations, security, networking, and application teams.
Ability to make sound architectural decisions, evaluate tradeoffs, and communicate recommendations to technical and nontechnical stakeholders.
Experience defining engineering standards, operational controls, and reliability practices.
Advanced hands-on experience administering Windows Server and/or Linux systems, including post-deployment configuration, troubleshooting, and validation.
Experience installing, configuring, and validating applications in Windows Server and Linux environments, and resolving operating-system, service, and application issues.
Strong knowledge of system services, permissions, configuration files, logs, processes, and resource utilization.
Experience leading structured builds and deployments using runbooks, deployment guides, scripts, and technical procedures.
Ability to execute, troubleshoot, and validate scripts; resolve build or configuration issues; and improve deployment procedures.
Experience with build handoffs, environment-readiness assessments, deployment validation, post-build verification, and complex or high-risk production changes.
Ability to investigate complex service failures, installation errors, patching failures, application startup problems, permissions issues, and connectivity incidents.
Strong analytical and problem-solving skills, including isolating root causes and implementing sustainable solutions.
Experience leading major incident response and coordinating technical teams during business-critical outages.
Extensive experience supporting production or other mission-critical environments.
Advanced hands-on experience with one or more of PowerShell, Bash, Python, Ansible, or Chef; ability to create, modify, validate, and troubleshoot scripts and automation workflows.
Experience identifying automation opportunities and establishing safe, repeatable operational processes.
Experience planning and executing operating-system, middleware, and application patching; troubleshooting patch failures, compatibility issues, and post-patch problems.
Understanding of maintenance windows, change control, rollback planning, risk assessment, and post-change validation.
Strong understanding of cloud-hosted and hybrid infrastructure; experience with Oracle Cloud Infrastructure or another major cloud platform.
Knowledge of cloud compute, storage, networking, identity, access management, load balancing, and environment provisioning.
Experience designing or supporting reliable, secure, and scalable cloud environments; familiarity with infrastructure-as-code and configuration-management practices.
Working knowledge of DNS, firewalls, routing, load balancers, ports, certificates, and network communication between systems.
Ability to identify and isolate host, application, certificate, firewall, DNS, and routing-related issues; familiarity with standard connectivity and network diagnostic tools.
Experience with vulnerability remediation, system hardening, secure configuration, and compliance-driven infrastructure changes.
Familiarity with Security Technical Implementation Guides and federal cybersecurity requirements.
Ability to implement security remediation without disrupting application functionality or service availability.
Ability to create and maintain architecture documentation, operational standards, technical procedures, runbooks, and change records.
Experience working in ticketing, incident-management, problem-management, and change-management systems.
Excellent written and verbal communication skills, including presenting complex technical issues, risks, and recommendations to engineers, clients, and senior leadership.
Demonstrated ability to mentor engineers and influence technical direction across teams.

Nice To Haves

Experience administering or owning an enterprise infrastructure automation platform, establishing operational standards, supporting users, and driving platform adoption and improvement.
Experience supporting Oracle Cloud Infrastructure environments.
Experience supporting Oracle Health, Millennium, or Cerner applications and related infrastructure.
Knowledge of federal cybersecurity workflows, STIG implementation, and compliance requirements.
Experience supporting federal clients or government-hosted environments.
Experience with Citrix technologies.
Experience supporting legacy infrastructure and business-critical legacy applications.
Advanced experience with infrastructure-as-code or configuration-management tools.
Experience with production support, incident command, problem management, and SRE operational practices.
Knowledge of service-level indicators, service-level objectives, error budgets, observability, and capacity planning.
Experience designing high-availability, disaster-recovery, backup, and service-continuity solutions.
Experience administering enterprise infrastructure automation or orchestration platforms and leading automation initiatives across engineering and operations teams.
Experience supporting federal, government-hosted, healthcare, or other regulated environments.

Responsibilities

Design and architect reliable, secure, scalable, and maintainable infrastructure and services, and ensure solutions meet reliability and functionality requirements.
Establish technical direction, engineering standards, and operational best practices across complex infrastructure and application environments.
Identify system dependencies, operational risks, capacity constraints, performance issues, and potential failure points before they affect service.
Translate business, client, security, and application requirements into practical infrastructure and reliability solutions.
Lead installation, configuration, deployment, and validation of applications across Windows Server and Linux environments.
Oversee structured builds and deployments using runbooks, scripts, readiness assessments, change controls, and post-deployment validation.
Troubleshoot complex operating-system, service, application, installation, patching, permissions, certificate, and connectivity issues.
Define and improve monitoring, alerting, logging, observability, capacity planning, and service-health practices.
Develop and promote automation to reduce manual effort, improve consistency, and lower operational risk.
Own the administration, governance, and continuous improvement of an enterprise infrastructure automation platform; maintain standards, enable engineering teams, and drive adoption of repeatable infrastructure management practices.
Lead operating-system, middleware, and application patching, including change planning, rollback preparation, execution, and validation.
Direct major incident response, root-cause analysis, corrective-action planning, and prevention of recurring failures.
Partner with cybersecurity teams on vulnerability remediation, system hardening, STIG compliance, and other security-driven changes.
Evaluate emerging technologies and recommend solutions that improve reliability, resilience, security, and operational efficiency.
Create and maintain technical standards, architecture documentation, runbooks, deployment procedures, and troubleshooting guides.
Provide technical leadership, mentorship, and design guidance to engineers across multiple teams.
Communicate technical risks, dependencies, decisions, and recommendations to leadership and stakeholders.
Plan and execute maintenance and production changes, coordinating patching and remediation with application, infrastructure, cybersecurity, and client teams.
Document incidents, symptoms, findings, impact, corrective actions, exceptions, decisions, validation results, and recommended next steps.
Investigate service failures using logs, event viewers, service status, configuration files, ports, certificates, access controls, and network diagnostic tools.

Benefits

Medical, dental, and vision insurance, including expert medical opinion.
Short-term and long-term disability insurance.
Life insurance and AD&D.
Supplemental life insurance for employees, spouses, and children.
Health care and dependent care Flexible Spending Accounts.
Pre-tax commuter and parking benefits.
401(k) Savings and Investment Plan with company match.
Flexible Vacation for eligible salaried, non-overtime-eligible employees; accrued vacation for other eligible employees.
11 paid holidays.
Paid sick leave: 72 hours upon hire, refreshing each calendar year, with unused balance carrying over up to a 112-hour cap.
Paid parental leave.
Adoption assistance.
Employee Stock Purchase Plan.
Financial planning and group legal benefits.
Voluntary auto, homeowner, and pet insurance.
Potential eligibility for bonus and equity.
Flexible medical, life insurance, and retirement options.
Volunteer programs.