Principal Site Reliability Engineer - Exadata Cloud Service

Oracle•United States,

25d•$84,900 - $209,500

About The Position

Oracle Cloud Infrastructure is developing the next generation of cloud technologies operating in highly available, scalable, secure, distributed, and multi-tenant environments. Our mission is to provide customers with an enterprise-grade cloud infrastructure platform that delivers exceptional reliability, scalability, security, and performance for mission-critical databases, applications, and workloads. Oracle is building and expanding its next-generation Platform as a Service cloud offering and the support experience required to operate them at global scale. As our cloud services grow, we are expanding our team of highly skilled, customer-focused Site Reliability Engineers. As a Principal Site Reliability Engineer, you will help operate, support, and improve Oracle Exadata Cloud Service within Oracle Cloud Infrastructure. You will work at the intersection of software engineering, database engineering, systems administration, cloud infrastructure, automation, artificial intelligence, and production operations. Oracle Exadata is a full-stack engineered system designed to improve the performance, scalability, security, and availability of Oracle Database workloads. It includes specialized capabilities engineered with Oracle Database to accelerate online transaction processing, analytics, consolidation, and machine learning workloads. In this role, you will support highly complex Exadata environments, lead the resolution of critical production issues, develop software and automation, improve service observability, and influence the architecture and operational readiness of new service capabilities. You will also serve as a technical leader within the organization. You will mentor engineers, establish engineering standards, lead cross-functional initiatives, and represent the voice of the customer to product development, service engineering, and architecture teams. This position is integral to the reliability of the Exadata Cloud Service platform and to the success of Oracle’s customer relationships.

Requirements

Solving the complex challenges involved in building and operating large-scale, distributed cloud infrastructure.
Experience with software engineering, database engineering, systems administration, cloud infrastructure, automation, artificial intelligence, and production operations.
Experience supporting highly complex Exadata environments.
Experience leading the resolution of critical production issues.
Experience developing software and automation.
Experience improving service observability.
Experience influencing the architecture and operational readiness of new service capabilities.
Technical leadership experience.
Mentoring engineers.
Establishing engineering standards.
Leading cross-functional initiatives.
Representing the voice of the customer to product development, service engineering, and architecture teams.

Responsibilities

Operate, support, and improve Oracle Exadata Cloud Service within Oracle Cloud Infrastructure.
Work at the intersection of software engineering, database engineering, systems administration, cloud infrastructure, automation, artificial intelligence, and production operations.
Support highly complex Exadata environments.
Lead the resolution of critical production issues.
Develop software and automation.
Improve service observability.
Influence the architecture and operational readiness of new service capabilities.
Serve as a technical leader within the organization.
Mentor engineers.
Establish engineering standards.
Lead cross-functional initiatives.
Represent the voice of the customer to product development, service engineering, and architecture teams.