Principal ServiceNow Solutions Consultant – Pre-Sales & Advisory

RGP • Campbell, CA

21h • $165,000 - $190,000 • Remote

About The Position

RGP is seeking a Principal ServiceNow Solutions Consultant to join their ServiceNow Practice team. This senior leadership role focuses on pre-sales solutioning, proposal development, and strategic advisory for enterprise ServiceNow engagements. The consultant will lead the entire pursuit development process, including defining Statements of Work (SOW), resource modeling, delivery scheduling, and financial cost development. Additionally, the role requires up to 50% billable utilization for strategic advisory services focused on ServiceNow platform transformation.

Requirements

• 10+ years of ServiceNow consulting or advisory experience
• 5+ years of pre-sales solutioning and proposal development experience
• Strong experience with SOW development, staffing models, and financial modeling
• Experience supporting large, complex enterprise pursuits
• Experience advising executive stakeholders
• Proven team player and team builder
• Demonstrated ability to influence and consult with executive stakeholders
• Strong interpersonal skills and customer-centric mindset
• Excellent oral and written communication skills
• Strong attention to detail and problem-solving skills
• Ability to understand business needs and define technical solutions

Nice To Haves

• CSA – Certified ServiceNow Administrator
• CIS – ITSM, CSM, HRSD, ITOM
• CMA or CTA preferred

Responsibilities

• Lead end-to-end solutioning across strategic pursuits and enterprise deals
• Develop Statements of Work (SOW), scope, assumptions, and deliverables
• Create resource plans, staffing models, and delivery schedules
• Develop ROM estimates, financial models, and pricing strategies
• Partner with business development to shape and close opportunities
• Lead client workshops, solution reviews, and executive presentations
• Advise clients on ServiceNow platform strategy and roadmap
• Lead platform assessments and maturity evaluations
• Define governance models and operating frameworks
• Guide value realization and KPI alignment
• Develop reusable proposal assets, SOW templates, and estimation models
• Mentor consultants and solution architects
• Contribute to offerings and go-to-market strategy
• Drive continuous improvement across pre-sales and delivery practices

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Professional Development Program
• Paid Time Off
• Paid Holidays
• Paid Sick Time

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed