Principal Salesforce Architect (CA)

PointClickCare•Mississauga, ON

21d•CA$153,000 - CA$170,000•Hybrid

About The Position

At PointClickCare, we are seeking a Principal Salesforce Architect to join our IT team. This role reports to the Director – Enterprise Architecture and will collaborate with product teams and senior executives to drive the design of our enterprise domain taxonomy. The ideal candidate will possess deep expertise in modernizing and transforming mission-critical applications by aligning them with their core business domains. This individual will champion business and technology alignment, ensuring the development of an enterprise taxonomy framework that supports domain roadmaps and technology transformation. We are looking for a candidate with extensive experience in developing business relationships and ensuring technology alignment.

Requirements

Bachelor's or Master's degree in Computer science, Information Technology, or a related field
5+ years of experience as a senior domain architect or senior enterprise architect.
Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions.
Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support.
Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery
Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem.
Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
5 years of Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.)
Strong analytical, problem-solving, communication skills
Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards
Strong understanding of security architecture principles and practices
Proven experience in business capability modeling and translating business needs into technology solutions

Nice To Haves

Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus.
Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.

Responsibilities

Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business.
Develop and manage a technical strategy and coordinates adoption. This individual will be responsible for architecting enterprise guidance that conveys standard processes and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles.
Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise.
Translate business requirements into well architected solutions that best leverage the Salesforce com platform
Design and develop effective and efficient end to end solutions for complex business problems
Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation
Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance
Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective.
Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development.
Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap
Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance
Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems
Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture
Collaborate with business leaders to create business capability models that align technology capabilities with business needs
Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units