Principal Sales Operations & Strategy Manager - Renewals & Business Development Teams

Cloudflare • San Francisco, CA

17h • Onsite

About The Position

We are seeking a highly analytical and detail-oriented Business Operations Data Analyst to join our team. The ideal candidate will be responsible for supporting FY planning, territory segmentation, and quota setting within our Renewals and BDR organizations as well as collecting, processing, and performing analyses on large datasets to support strategic decision-making. Will also be engaged in forecasting, bookings, historical trending, and modeling. You will work to identify trends, provide insights, and help drive data-informed decisions. Will need to automate and streamline processes and data sets, create single sources of truth, and work cross-organizationally.

Requirements

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Business, or a related field
• 6+ years of experience in a data analysis or related role
• Proficiency in Big Query, SQL, Designer, SFDC, and Tableau and at least two data analysis tools (e.g., Excel, Python, R)
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker)
• Strong analytical and problem-solving skills
• Communication skills, both written and verbal

Nice To Haves

• Knowledge and expertise in Renewals and Inside Sales business mechanics, metrics, and processes
• Knowledge of A/B testing, predictive modeling, or machine learning basics
• Familiarity with CRM or ERP systems (e.g., Salesforce, SAP)

Responsibilities

• Collect, clean, and validate data from various sources to ensure accuracy and completeness
• Develop and maintain dashboards, reports, and visualizations using tools such as Excel, G-Sheets, Power BI, Tableau, Python, SQL, Designer and more
• Analyze data to identify trends, patterns, and outliers, and present actionable insights to stakeholders.
• Prepare executive level decks and representations of analysis for QBRs, planning, and ad hoc needs
• Work with stakeholders to define key performance indicators (KPIs) and track performance over time
• Create and maintain documentation for data processes and data dictionaries
• Collaborate with IT, RevOps, Marketing, CS, and Sales to improve data quality and data infrastructure
• Support ad-hoc data requests and provide timely reporting as needed

Benefits

• We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
• Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
• Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
• Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
• 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
• Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
• Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal