Principal, Revenue Intelligence Platforms

Chamberlain Group•Oak Brook, IL

4d•Hybrid

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Define, evaluate, prioritize, and implement Sales Cloud optimization strategies across Sales teams and business units to enable achievement of BU revenue and profitability targets in areas such as account plans, customer contracts, leads & opportunities, accounts & contact records, and pricing. Serve as the business owner for Chamberlain’s AI and revenue intelligence initiatives; including business requirements definition, build vs. buy recommendation, vendor evaluation and selection, solution design, and ongoing iteration. Collaborate with stakeholders (IT, sales leadership, sales, revenue operations, channel operations, sales enablement, sales analytics, marketing, finance, customer service, and myQ Business) to improve business models, operational processes, partner insights, customer engagement tools, dashboards, analytics, and support. Define sales intelligence signals and account segmentation models (e.g., attach rate gaps, buy rate vs. market potential, competitive displacement opportunity) to enable data-informed territory prioritization across channels and business units. Improve standards and adoption of 200+ users including leveraging external Salesforce and industry contacts to identify best practices. Partner with IT and Procurement to manage vendor relationships, contracts, and integration requirements for commercial sales technology; ensure all AI and intelligence tool investments deliver measurable ROI. Contribute to the team effort by accomplishing related results and participating on projects as needed.

Requirements

Bachelor's Degree in a business discipline
10+ years related experience
4+ years experience with SFDC with understanding of reports, dashboards, and analytics
Experience training and supporting new users on the SFDC platform
Demonstrated experience leading technology or AI initiative deployments including requirements definition, vendor selection, testing, and rollout
Salesforce.com Sales Cloud, prioritization, project management with strong collaboration and communication skills
Business owner mindset with ability to translate commercial requirements into technology solutions
Data literacy sufficient to build segmentation models and interpret analytics without dedicated data science support
Fluency in AI/revenue intelligence tools and vendor evaluation processes

Nice To Haves

Advanced Degree
Salesforce Certification
Experience in sales or analytics role
Experience working in a multi-cloud, multi-app environment (Sales, Pardot, Service, Marketing, Community)
Experience with AI/revenue intelligence platforms such as Salesforce Agentforce, Einstein Revenue Intelligence, Gong, or Clari
Background in sales compensation design or revenue operations
Experience managing vendor RFP processes and technology contracts
SAP
Power BI
CPQ

Responsibilities

Define, evaluate, prioritize, and implement Sales Cloud optimization strategies across Sales teams and business units to enable achievement of BU revenue and profitability targets in areas such as account plans, customer contracts, leads & opportunities, accounts & contact records, and pricing
Serve as the business owner for Chamberlain’s AI and revenue intelligence initiatives; including business requirements definition, build vs. buy recommendation, vendor evaluation and selection, solution design, and ongoing iteration
Collaborate with stakeholders (IT, sales leadership, sales, revenue operations, channel operations, sales enablement, sales analytics, marketing, finance, customer service, and myQ Business) to improve business models, operational processes, partner insights, customer engagement tools, dashboards, analytics, and support
Define sales intelligence signals and account segmentation models (e.g., attach rate gaps, buy rate vs. market potential, competitive displacement opportunity) to enable data-informed territory prioritization across channels and business units
Improve standards and adoption of 200+ users including leveraging external Salesforce and industry contacts to identify best practices
Partner with IT and Procurement to manage vendor relationships, contracts, and integration requirements for commercial sales technology; ensure all AI and intelligence tool investments deliver measurable ROI
Contribute to the team effort by accomplishing related results and participating on projects as needed