The Principal Quality Engineer will serve as the primary liaison between cross-functional departments, including Research and Development and Operations, concerning complaint investigations and their outcomes. This role is responsible for recommending product improvements and acting as the technical lead for significant CAPA investigations. The incumbent will be tasked with developing test methods to pinpoint root or potential causes of complaints, analyzing and interpreting data, and enhancing investigation processes. The position involves implementing and maintaining the effectiveness of the quality system, proactively using technical expertise to understand complaints, and improving products and processes to better meet customer needs with fewer issues. The role provides guidance on complaint investigation processes, ensures regulatory compliance, and establishes global standards for specifications and drawings that highlight critical quality attributes. The Principal Quality Engineer will capture complex technical requirements in policies and design plans, translate business strategy into actionable objectives, anticipate future trends, and adjust processes accordingly. Effective communication of directional changes and fostering support for these changes are key. This role acts as the technical lead for complaint investigations and liaises with R&D, Operations, and other Quality functions, ensuring investigation results are shared with relevant Subject Matter Experts (SMEs). The position requires structuring studies and integrating cross-disciplinary and cross-functional issues to determine optimal courses of action, such as investigating processes to meet evolving regulatory requirements while maintaining manufacturing efficiency. The role involves following through on project goals, contributing to team efforts, incorporating others' ideas, and sharing resources and knowledge for business objectives. Strong project management skills are essential, with the ability to multitask and prioritize to meet business goals.
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Job Type
Full-time
Career Level
Principal