Principal Project Manager

Capgemini • Chicago, IL

4d • $141,546 - $203,155

About The Position

Capgemini seeks a Principal Project Manager to lead enterprise-wide payment transformation programs from strategy through implementation and operational stabilization. The role develops modernization roadmaps aligned with business and technology objectives and oversees payment solution implementations, including digital payments, ACH, real-time payments, card payments, claims disbursements, premium collections, and payment processing platforms.

The position is accountable for program governance, budgeting, risk management, executive reporting, target-state architecture, operating models, business processes, and delivery across multiple workstreams and third-party vendors. It partners with business, technology, operations, finance, compliance, and vendor teams, while ensuring alignment with business objectives, transformation outcomes, regulations, security requirements, and payment standards. The role also leads organizational change management, stakeholder communication, training, adoption, and performance measurement, and provides strategic direction to program and project managers, architects, and delivery teams.

Requirements

• Bachelor’s degree in Business, Finance, Information Technology, Engineering, or a related field.
• 20 years of experience in large-scale program management, payment transformation, or payment technology implementations.
• Proven experience leading enterprise payment transformation initiatives in banking, financial services, or insurance organizations.
• Demonstrated success deploying modern payment solutions and platforms from planning through production rollout.
• Strong expertise in digital payments, ACH, wire payments, real-time payments (RTP), payment processing platforms, claims payments and disbursements, premium collection systems, and payment operations and reconciliation.
• Extensive experience managing multimillion-dollar programs and large cross-functional teams.
• Strong executive communication and stakeholder management skills.
• Experience with Agile, Waterfall, and hybrid delivery methodologies.

Nice To Haves

• Prior experience leading payment transformation programs within the insurance industry.
• Knowledge of claims payment modernization, premium billing platforms, and customer payment journeys.
• Experience working with payment technology vendors and fintech solution providers.
• PMP, SAFe, or similar program management certifications.
• Experience with cloud-based payment platforms and digital transformation initiatives.

Responsibilities

• Lead enterprise-wide payment transformation programs from strategy through implementation and operational stabilization.
• Develop and execute payment modernization roadmaps aligned with business and technology objectives.
• Oversee implementation of payment solutions, including digital payments, ACH, RTP, card payments, claims disbursements, premium collections, and payment processing platforms.
• Drive program governance, budgeting, risk management, and executive reporting.
• Partner with business, technology, operations, finance, compliance, and vendor teams to ensure successful program delivery.
• Manage multiple workstreams, dependencies, and third-party vendors across complex transformation initiatives.
• Own governance and delivery of target-state architecture, operating models, and business processes, ensuring alignment to business objectives, transformation outcomes, and the program roadmap.
• Ensure compliance with industry regulations, security requirements, and payment standards.
• Lead organizational change management, stakeholder communication, training, and adoption activities.
• Establish KPIs and performance metrics to measure program success and business outcomes.
• Provide executive leadership and strategic direction to program managers, project managers, architects, and delivery teams.

Benefits

• Paid time off based on employee grade: vacation of 12–25 days depending on grade, company-paid holidays, personal days, and sick leave.
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
• Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
• Life and disability insurance.
• Employee assistance programs.
• Other benefits as provided by local policy and eligibility.
• The role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on position and applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal