Principal Project Manager

SAP Careers • Town of Denmark, NY

1d

About The Position

The Principal Project Manager will lead complex customer programs across the full SAP delivery lifecycle, serving as a trusted partner to customers and internal stakeholders. The role is part of Nordic Services Delivery, SAP’s customer-facing project management team for the Nordics, which delivers complex SAP transformations for enterprise customers across organizational boundaries and with global delivery partners. Based at SAP’s Copenhagen office, the role collaborates with colleagues across the Nordic region and the wider SAP community. It offers senior autonomy and the support of a high-performing team. Some domestic travel is involved, including occasional overnight stays in Jutland and sporadic travel to other Nordic countries.

Requirements

• Experienced project or program manager with a track record of leading complex customer engagements across organizational boundaries.
• Deep expertise managing large-scale or strategic customer projects from scoping through execution, risk management, and formal closure.
• Command of SAP delivery methodology, including SAP Activate, and sound judgment in applying the appropriate approach to each customer context.
• Strong project financial management skills, including budgeting, forecasting, and tracking actuals, with a focus on scope, cost, and business value.
• Ability to build senior-level trust with Danish enterprise customers and navigate complex stakeholder environments to find workable solutions for both the customer and SAP.
• Thorough knowledge of the Danish SAP customer landscape.
• Experience leading cross-functional, geographically distributed teams in matrix organizations, including coaching and mentoring project managers.
• Strong communication skills, a collaborative approach, creative thinking, and learning agility.
• Comfort using AI tools to deliver more effectively, critically evaluating AI-generated outputs, and helping the team build day-to-day confidence with AI.

Nice To Haves

• Background in commerce, engineering, or information technology; equivalent hands-on experience is also valued.

Responsibilities

• Lead planning and execution of large-scale customer projects to agreed time, budget, and quality criteria.
• Shape delivery models during bid phases, contributing to scoping, risk assessment, and proposals, and act as Bid Manager when required.
• Build lasting customer relationships beyond individual projects, identify follow-on opportunities, and secure references and success stories.
• Establish governance frameworks, manage risk and contingency plans, and run formal Quality Gate reviews within SAP Activate.
• Mentor project managers and conduct Project Management Reviews to promote delivery best practices across the Nordic organization.
• Manage scope changes and escalations proactively, keeping all parties aligned on objectives, budgets, and acceptance criteria.

Benefits

• Flexible working models.
• SAP states that its culture focuses on health and well-being and invests in employees to support their confidence and potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed