Principal Project Manager

SAP Careers•Town of Denmark, NY

2d•Onsite

About The Position

SAP is hiring a Principal Project Manager to lead complex customer programs across the full SAP delivery lifecycle. The role is part of Nordic Services Delivery, SAP’s customer-facing project management team for the Nordics, which delivers complex SAP transformations for enterprise customers in collaboration with global delivery partners. The position is based at SAP’s Copenhagen office and involves collaboration with colleagues across the Nordic region and the wider SAP community. Some domestic travel is required, including occasional overnight stays in Jutland, as well as sporadic travel to other Nordic countries. The successful candidate will be a trusted partner to customers and internal stakeholders, leading large-scale projects from planning and scoping through execution, risk management, and formal closure. They will help shape delivery models during bid phases, establish governance and quality reviews, manage project finances and scope changes, and strengthen customer relationships. The role also includes mentoring project managers and promoting delivery best practices across the Nordic organization. Candidates should bring extensive senior project management experience, strong knowledge of SAP delivery methodology, and a thorough understanding of the Danish SAP customer landscape. SAP values accountability, customer success, continuous improvement, inclusion, health and well-being, and flexible working models. The company is committed to equal employment opportunity and provides accessibility accommodations to applicants who need them.

Requirements

At least 10 years of progressive project management experience, including at least 5 years in a senior- or principal-level role.
Deep expertise managing large-scale or strategic customer projects from scoping through execution, risk management, and formal closure.
Command of SAP delivery methodology, including SAP Activate, and the ability to apply an appropriate approach to each customer context.
Thorough knowledge of the Danish SAP customer landscape and ability to build senior-level trust with Danish enterprise customers.
Advanced proficiency in project management methodologies such as PMP, PRINCE2, or Agile frameworks.
Demonstrated expertise in strategic planning, portfolio management, and organizational alignment.
Strong analytical and problem-solving skills, including the ability to manage complex and ambiguous situations.
Proven ability to lead high-performing teams and develop talent.
Excellent stakeholder management and executive communication skills.
Experience managing large budgets and P&L responsibility.
Proficiency with project management tools and software such as MS Project, Jira, Asana, or similar platforms.
Strong organizational and time management skills, including the ability to prioritize multiple initiatives.
Risk management expertise and experience implementing mitigation strategies.
Strong communication skills, a collaborative approach, creative thinking, and learning agility.
An accountable, practical approach to AI, including comfort using AI tools, critically evaluating AI-generated outputs, and supporting teams in building confidence with AI.
Willingness to undertake some domestic travel, including occasional overnight stays in Jutland, and sporadic travel to other Nordic countries.

Nice To Haves

A background in commerce, engineering, or information technology; equivalent hands-on experience is also valued.
PMP, PRINCE2, or Certified Scrum Master (CSM) certification.
Experience in change management and organizational transformation initiatives.
Background in vendor and contractor management.
Experience across multiple industries or sectors.

Responsibilities

Lead planning and execution of large-scale customer projects to agreed time, budget, and quality criteria.
Lead complex customer programs across the full SAP delivery lifecycle and act as a trusted partner to customers and internal stakeholders.
Shape delivery models during bid phases by contributing to scoping, risk assessment, and proposals; act as Bid Manager when required.
Build lasting customer relationships beyond individual projects, identify follow-on opportunities, and secure references and success stories.
Establish governance frameworks, manage risk and contingency plans, and run formal Quality Gate reviews within SAP Activate.
Mentor project managers and conduct Project Management Reviews to drive delivery best practices across the Nordic organization.
Manage scope changes and escalations proactively, aligning parties on objectives, budgets, and acceptance criteria.
Manage project budgeting, forecasting, and actuals, with focus on scope, cost, and business value.
Lead cross-functional, geographically distributed teams and coach and mentor project managers.