Principal Program Manager – Central Operations, Physical Security - Nashville TN

Oracle•Nashville, TN

13d•Onsite

About The Position

Oracle Global Physical Security (GPS) is seeking an experienced individual contributor to support its hyperscale data center portfolio. The Principal Program Manager, Central Operations, will drive the execution and scaling of Central Operations programs as the footprint and operating complexity grow. The role translates leadership priorities into repeatable mechanisms across campuses, including program plans, standards, performance measures, business reviews, risk and action tracking, and continuous improvement. Security service and vendor performance are important workstreams, alongside operational readiness, data and automation, portfolio reporting, and cost efficiency. This hands-on builder role develops practical solutions where mature mechanisms do not yet exist, navigates ambiguity, and helps campus teams adopt improvements that remain effective as the portfolio grows. The position is based in Nashville, Tennessee, supports data center campuses across the portfolio, and reports to the Director, Global Physical Security Central Operations.

Requirements

Progressively responsible experience in physical security operations, infrastructure program management, critical infrastructure security, or a related field.
Demonstrated experience building and scaling multi-site operating programs, standards, or performance mechanisms in a complex organization.
Strong program management experience leading cross-functional initiatives, managing risks and dependencies, and delivering measurable outcomes without direct authority over all participants.
Experience developing operational standards, readiness practices, service requirements, and change-adoption mechanisms for campus or infrastructure operations.
Demonstrated ability to define useful KPIs, validate data quality, build dashboards, and turn weekly, quarterly, or annual business reviews into decisions and action.
Experience identifying cost optimization opportunities, evaluating service and control tradeoffs, and tracking improvement results with Finance or commercial partners.
Working knowledge of enterprise physical-security operations and technologies, including access control, video management, security operations centers, and related systems.
Ability to navigate ambiguity, influence senior stakeholders, and drive consistent execution across multiple campuses and partner teams.
Experience partnering with campus Operations, Construction, Security Systems and Technology, Vendor Management, Procurement, Finance, and service providers.
Strong written and verbal communication skills, including the ability to present program status, operating performance, risks, and recommendations to executive audiences.
Ability to travel to data center campuses as business needs require.

Nice To Haves

Experience supporting hyperscale data centers, critical infrastructure, cloud infrastructure, or similarly complex operating environments.
Experience supporting security service RFPs, vendor performance programs, contract or statement-of-work requirements, or supplier evaluations.
Experience developing data products, operational dashboards, automated workflows, or portfolio business-review mechanisms.
Experience supporting construction-to-operations readiness, operational acceptance, site-hardening programs, or systems sustainment.
Bachelor's degree or equivalent relevant professional experience.
CPP, PSP, PMP, or other relevant professional certification preferred.

Responsibilities

Translate Central Operations priorities into portfolio program plans for hyperscale expansion, with clear milestones, dependencies, decision logs, and measurable outcomes across campuses.
Develop and implement scalable operating standards, playbooks, training frameworks, and rollout methods for assigned initiatives; incorporate campus feedback and verify adoption.
Define and maintain operational KPIs, data definitions, dashboards, and reporting quality across readiness, service performance, systems sustainment, incidents, and corrective-action closure.
Develop and run weekly business reviews, quarterly business reviews, and annual operating review updates that show performance trends, material risks, decisions needed, owners, and progress against priorities.
Identify and lead cost optimization and efficiency initiatives across security services, operating processes, staffing assumptions, tools, and workflows; assess savings and service impact with Finance and partner teams.
Lead cross-campus implementation of assigned programs from initial design through pilot, change management, adoption, and outcome measurement, resolving risks and dependencies along the way.
Partner with campus Security Operations, Construction, Security Systems and Technology, Data Center Operations, and Facilities to strengthen operational readiness, turnover, site hardening, and sustained support.
Build and run the GPS operational performance program for third-party security services, including service requirements, scorecards, operating reviews, escalation thresholds, and corrective actions with evidence of sustained closure.
Lead GPS operational input to guard-service RFPs, statements of work, and supplier evaluations; partner with Vendor Management, which leads sourcing, commercial governance, and contracting.
Support capacity planning for new buildings, operational growth, and construction-to-operations transitions by converting site requirements and demonstrated workload into program and service needs.
Use incidents, investigations, assessments, operating data, and lessons learned to identify systemic gaps and drive improvements that reduce repeat failures across campuses.
Prepare concise executive updates and recommendations on performance, cost, capacity, risks, and unresolved decisions; maintain clear accountability for actions through closure.
Travel to data center campuses as business needs require.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short-term disability and long-term disability
Life insurance and AD&D
Supplemental life insurance for employee, spouse, and child
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off, including flexible vacation for eligible salaried non-overtime positions or accrued vacation for other eligible employees
11 paid holidays
Paid sick leave
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary auto, homeowner, and pet insurance
May be eligible for bonus and equity