Principal Program Manager

Wintrust•Rosemont, IL

18h•$117,000 - $158,000•Hybrid

About The Position

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Principal Program Manager Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Promote from within culture Why join this team? This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrust's business We hold ourselves accountable to high standards, share wins, operate ethically, and have fun Position Overview The Principal Program Manager is a senior program management position and serves as a key subject matter expert for organizing and coordinating the strategic and technical aspects of projects and programs related to the business line. They are leaders. Leading from the front and learning from past successes and failures, they are accountable for ensuring their overall program, and supporting projects, consistently deliver business value, align with business and technical strategy, and provide an exceptional customer experience for our business partners. Program Managers lead the program’s strategy, implementation, and delegation and will work closely with business resources and stakeholders, internal technology teams, and various vendors and third-party consultants and implementers. The Program Manager will organize, coordinate, and provide status for the strategic and technical aspects of overall program and supporting projects to ensure delivery of current and future business needs. Collaborates with functional areas for effective use of resources to meet business needs.

Requirements

10+ years working in a fast-paced organizational environment with special emphasis on coordinating large cross functional programs and stakeholder management.
Direct financial services experience is desirable, as well as experience in IT Services
8 or more years of management experience in which one or more of the following has occurred: Demonstrated high competency in the prioritization of various competing deliveries of efforts Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management Experience in managing resources to meet goals across multiple projects Experience in leading multidisciplinary, high-performance work teams/groups Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems
Working knowledge of general IT, and business operations
Must possess exceptional leadership, time management, facilitation, and organizational skills

Responsibilities

Develop proactive relationships with senior leaders of supported business units that are built on trust, transparent communication, and a spirit of collaboration
Support the outcomes the business line is seeking and help develop business requirements and business cases as needed
Represent the voice of the customer (business unit) during the technology project life cycles.
Ensure IT tasks are meeting committed timelines.
Ensure stakeholders remain informed and engaged throughout the projects and serve as an escalation point to raise critical action items or issues
Partner with business units and teams across IT to remove project roadblocks and accelerate high priority initiatives
Collaborates with cross-departmental technology areas and business teams to ensure effective and efficient delivery of large projects and efforts
May include management of a team or other Program Managers
Assist in team leadership, acting as deputy to team leader and assisting in the cross training and knowledge sharing across the Program Management team.