Principal Program Manager

Oracle•Nashville, TN

21d

About The Position

OCI Strategic Customer Engineering is seeking an experienced Principal Program Manager with technical interests to lead large-scale, cross-functional initiatives that drive strategic outcomes across Oracle Cloud Infrastructure which span highly technical and business-centric delivery. This role is ideal for an accomplished program leader who thrives in highly technical environments, excels at navigating ambiguity, and has a proven ability to deliver complex programs from inception through execution. You are a results-oriented leader who drives execution—not just coordination. You possess strong judgment, exceptional ownership, and a bias for action. You dig deep to master a space and understand it full. You build trusted partnerships across engineering, product management, operations, customer success, and executive leadership to align teams around common objectives and deliver meaningful business and customer outcomes. As a Principal Program Manager, you will lead programs that span multiple OCI organizations, helping teams prioritize, execute, and deliver initiatives that improve operational excellence, customer success, and strategic business objectives. The work is highly visible, fast-paced, and requires balancing technical complexity with operational and business complexity with organizational alignment.

Requirements

BS degree or equivalent experience in Computer Science, Engineering, Information Systems, or a related technical field
7+ years of experience in Program Management, Software Engineering, Product Management, or related technical leadership roles
Experience leading large-scale, cross-functional programs across multiple engineering organizations
Strong understanding of cloud technologies, distributed systems, and software development lifecycles
Demonstrated ability to drive execution in complex, fast-moving environments with multiple stakeholders
Experience developing program plans, tracking execution, managing dependencies, and mitigating risks
Strong analytical and problem-solving skills with a data-driven approach to decision making
Excellent written and verbal communication skills, including experience presenting to executive leadership
Proven ability to influence without direct authority and build consensus across diverse organizations
Strong customer focus with the ability to balance technical priorities and business objectives
A minimum of 8 years combined experience with project management, data analysis and direct business experience within a specialized function.
Proven ability to work cross-functionally with functional and technical teams.
Must be self-directed and able to work independently as well as in a team environment.
Must be comfortable working in ambiguous situations.
Excellent interpersonal skills.

Nice To Haves

MS degree or equivalent experience in Computer Science, Engineering, Business, or a related field
10+ years of experience in Program Management or engineering leadership
Experience working with cloud-native architectures and large-scale distributed systems
Experience managing strategic customer programs or enterprise cloud initiatives
Familiarity with Agile, Scrum, and modern software development methodologies
Experience working directly with executive stakeholders and large enterprise customers
Bachelor's degree in Business Administration, Management or related field.
PMP / Scrum Master certification.
Experience with building and managing reporting tools to support Programs; such as scorecards and KPI metrics to further drive insights around our program strategy.
Demonstrated ability to balance quantitative and qualitative metrics to provide a holistic viewpoint.
Expert level experience with Excel, creating dynamic pivot reports and data visualization.
Ability to influence through data visualization and interpretation.

Responsibilities

Lead complex, cross-functional programs from planning through execution and successful delivery.
Define program goals, milestones, success metrics, and execution plans that align with organizational priorities.
Coordinate engineering, product management, operations, and customer success teams to deliver high-impact initiatives.
Drive program governance, status reporting, executive communications, and stakeholder alignment.
Identify program risks, dependencies, and execution challenges while developing proactive mitigation strategies.
Establish scalable program management processes and mechanisms that improve organizational execution.
Manage competing priorities and ensure successful delivery across multiple concurrent initiatives.
Break down complex technical initiatives into manageable workstreams with clear ownership and accountability.
Build strong partnerships across OCI engineering, product, operations, support, and executive leadership teams.
Drive alignment across organizations to ensure successful execution of strategic initiatives.
Facilitate technical and business discussions that enable informed decision-making and accelerate delivery.
Communicate program status, risks, and recommendations to stakeholders at all levels of the organization.
Foster collaboration across geographically distributed teams and organizations.
Identify opportunities to improve processes, remove operational bottlenecks, and increase organizational efficiency.
Develop repeatable mechanisms, dashboards, and reporting processes that improve program visibility and execution.
Lead post-launch reviews and continuous improvement efforts to enhance program delivery.
Support strategic planning activities, roadmap execution, and organizational prioritization.
Help teams scale effectively by implementing best practices for program management and operational excellence.
Partner with internal and external stakeholders to understand customer priorities and translate them into executable programs.
Drive initiatives that improve customer experience, operational efficiency, and business outcomes.
Balance customer needs, technical constraints, and organizational priorities while making informed tradeoff decisions.
Ensure programs deliver measurable value for both OCI and its strategic customers.