Principal Program Manager, Product, Design & Engineering

Qualtrics•Seattle, WA

19h•Hybrid

About The Position

This role is responsible for driving cross-functional programs across Product, Experience Design, and Engineering to improve how teams plan, build, and deliver products. You will lead initiatives that connect product development, customer feedback, and go-to-market readiness, ensuring teams are aligned, operating efficiently, and delivering high-quality outcomes. This role sits at the intersection of strategy and execution and partners with stakeholders across the organization to drive operational excellence and continuous improvement.

Requirements

Bachelor's Degree AND 10+ years of work experience in business operations, program management, process improvement OR equivalent experience, including;
5+ years working in a SaaS Product, Tech and/or Engineering organization
Demonstrable experience running enterprise-level programs. Preferred previous experience managing a Product/Software Development LIfe-Cycle, including experience implementing stage-gates at an enterprise scale.
Experience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in.
Excellent communication, leadership, and stakeholder management skills.
Experience using product management tools to create and maintain prioritized product roadmaps and portfolios.

Responsibilities

Own and lead end-to-end program management for complex, cross-functional initiatives across Product, Experience Design, and Engineering
Define program strategy, scope, goals, timelines, and success metrics, and drive execution from planning through delivery
Serve as the central point of accountability for program outcomes, ensuring alignment, progress, and delivery against commitments
Coordinate across teams to manage dependencies, risks, and tradeoffs, ensuring successful execution of initiatives
Develop and implement scalable program frameworks, processes, and tools to improve planning, execution, and visibility
Drive cross-functional alignment and decision-making, holding stakeholders accountable and ensuring forward progress
Support product development and release readiness by aligning teams and ensuring smooth delivery and launch
Identify process gaps and operational inefficiencies, and lead efforts to design and implement improvements
Communicate program status, risks, and outcomes to stakeholders and leadership, enabling informed decision-making

Benefits

Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development
The opportunity to work with a diverse range of influential brands.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume