Principal Product Manager

Microsoft • Redmond, WA

5d • $142,800 - $304,200 • Hybrid

About The Position

The Microsoft 365 Core Platform team is hiring a Principal Product Manager for its Fleet & Capacity team. This group is responsible for ensuring the right infrastructure is in place at the right time for all Microsoft 365 workloads. The team plans, delivers, and operates the infrastructure behind Microsoft 365, managing billions of dollars in capacity investment annually. This is a broad role for an individual who wants to tackle significant open problems across the team's charter rather than focusing on a single area. The work involves demand forecasting, capacity investment planning, platform and hardware strategy, supply and demand balancing, capacity delivery, live fleet operations, and decommissioning. The role is AI-first, utilizing agents, automation, and AI-driven analysis alongside standard PM tools for telemetry analysis, tradeoff modeling, solution prototyping, and faster decision-making. The Product Manager will translate complex technical and financial tradeoffs into actionable insights for leadership and help drive the team towards AI-forward working methods, including evaluation sets and agent-based workflows. Collaboration will be with engineering leaders, architects, data scientists, finance, and supply chain across Microsoft. The role offers broad visibility and influence, requiring strong product sense, technical depth, data fluency, and clear judgment in uncertain situations. This position is based in Redmond, Washington, with a requirement to be in the office a minimum of 3 days per week. Microsoft's mission is to empower every person and every organization on the planet to achieve more. Employees are encouraged to adopt a growth mindset, innovate to empower others, and collaborate to achieve shared goals, guided by values of respect, integrity, and accountability to foster an inclusive culture.

Requirements

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience.
• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Experience taking on ambiguous, high-stakes work and driving it from strategy through execution across organizations.
• Experience leading large-scale cloud infrastructure, capacity planning, or distributed systems work, with grasp of hyperscale service delivery.
• AI fluency, including using AI agents, automation, and prototyping to speed up analysis, decisions, and product work.
• Experience using telemetry, demand signals, and operational data to guide platform and investment decisions.
• Systems-level problem solving and clear communication, with the ability to influence senior leaders and align stakeholders across organizations.

Responsibilities

• Shape the strategy for the capacity and fleet work that matters most across Microsoft 365, and turn that direction into a roadmap teams can execute.
• Take on high-impact problems across the charter, including capacity planning, supply and demand balancing, fleet health, platform transitions, and decommissioning, and drive them to a result.
• Use AI-driven analysis of demand signals, telemetry, and operational data to forecast more accurately, catch capacity and reliability issues early, and fix them at the root.
• Use agents, automation, and AI Ops to analyze data, coordinate work, and act on what you learn.
• Model capacity and hardware tradeoffs with AI prototyping and scenario testing before committing investment, paired with solid product, engineering, and financial judgment.
• Weigh cost, performance, and reliability against each other, and prioritize multi-year capacity investments with partners across engineering, finance, and supply chain.
• Advance platform and hardware transition strategy, and help the fleet run more efficiently as workloads grow.
• Set success metrics, OKRs (Objectives and Key Results), and KPIs (key performance indicators), and shape investment priorities with leadership.
• Explain complex technical and financial tradeoffs to executives in a way that leads to decisions.
• Mentor other product managers and move the team toward better, AI-forward ways of working.

Benefits

• Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

What This Job Offers

• Job Type: Full-time
• Career Level: Principal