Principal Product Manager

Absorb • Calgary, AB

58d • Remote

About The Position

We’re looking for a Principal Product Manager to define the future of our Enterprise Customer Education segment, helping Absorb’s enterprise clients train and enable their customers at scale.
This is a high-impact individual contributor role that blends strategy, creativity, and analytical rigor. You’ll uncover new opportunities, validate ideas through data and prototypes, and partner with cross-functional leaders to turn promising concepts into outcomes that move the business forward.
You’ll thrive if you’re part strategist, part innovator, and part storyteller - comfortable connecting dots across data, customer insight, and emerging technology (especially AI) to craft bold yet pragmatic bets that shape Absorb's future.

Requirements

• 7+ years of Product Management experience in B2B SaaS or enterprise software, with a track record of shaping strategy and driving measurable business outcomes.
• Proven ability to translate insights into strategy - combining data, customer research, and business acumen to identify and prioritize high-impact opportunities.
• Experience in early-stage or 0-1 product environments, with comfort navigating ambiguity and rapid iteration.
• Strong analytical and financial modeling skills, capable of building data-backed business cases and forecasts.
• Skilled at communicating with clarity and influence, from executive presentations to cross-functional collaboration.
• Comfortable working across design, engineering, and GTM teams to validate and evolve ideas into actionable plans.
• Curiosity and fluency in AI and emerging technologies, and how they can reshape customer education and enterprise learning.

Nice To Haves

• Experience in customer education, enablement, or learning technology domains.

Responsibilities

• Own and evangelize the segment strategy: Build a deep understanding of the customer education market, customer needs, and where we can create meaningful differentiation.
• Uncover and size opportunities: Use data, research, and customer insight to identify where to play and how to win.
• Validate early ideas: Partner closely with design and engineering to prototype, test, and refine new concepts - fast.
• Build alignment and conviction: Create clear, data-backed business cases that bring senior leaders and teams along.
• Guide teams toward impact: Stay involved as ideas move into execution - clarifying outcomes, connecting dots, and ensuring what we build delivers on the intent. Represent and communicate progress towards key goals and metrics.
• Lead through influence: Provide dotted-line leadership to PMs across the segment - offering strategic guidance, coaching, and input into their performance to ensure alignment and impact.
• Bring an AI lens: Explore how new technologies can help customers learn more effectively and scale education across enterprises.
• Partner and Educate: Act as a thought leader and advocate for customer education within the organization.

Benefits

• Fully remote-first work with flexible work arrangements
• Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
• New Hire Equipment Allowance and monthly Flex Allowance to support your success
• Endless opportunity for career growth and internal mobility
• Employee driven DE&I programs

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed