Principal Product Manager (R14014)

Oportun
$173,600 - $277,800Remote

About The Position

We are looking for a passionate, curious, and creative problem solver to be a Principal Product Manager, responsible for driving innovation in Operations at Oportun. We are on a multi-year journey to leverage Gen AI and other leading technology to drive business growth, improve performance, and provide best-in-class customer experience. This Principal Product Manager will own and execute this journey while influencing Oportun’s strategic growth and long-term business scalability. The role entails defining Product strategy and leading ideation, development, launch and scaling of innovative products and features to improve effectiveness (not just efficiency) of Operations. Every product and feature will help improve our customers' financial lives. If you love leading cross-functional product teams with impactful goals and high ambitions, this opportunity is for you. While Oportun’s worldwide HQ is in San Mateo, CA, this role is open anywhere in the US. The role reports to our Vice President of Product and Strategy. If you're passionate about making a meaningful difference in people's lives in partnership with a smart, driven and fun-loving team, we're excited to meet you.

Requirements

  • Thought partner and a leader working with a talented group of business leaders and engineers to articulate and deliver a roadmap in support of our business strategy.
  • 8-10+ years of product management experience in high-growth environments, with experience in the financial services industry (FinTech, challenger bank, etc.) highly preferred.
  • Passionate about improving the financial health of Oportun’s members.
  • Experience working and delivering on complex problems. Excels in making data-informed decisions (testing and experimentation, defining metrics, data analysis).
  • Track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners.
  • Clear and concise communicator with superb documentation skills.
  • Scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members. Comfortable navigating through ambiguous problem spaces in pursuit of clarity and concrete outcomes.

Responsibilities

  • Collaborate with leadership and cross-functional stakeholders to craft long-term product strategy
  • Scope and lead the development of new product features that will improve financial health of our users
  • Analyze data and perform user research to form and test hypotheses in the pursuit of building a deep understanding of our customers’ needs and behaviors
  • Manage a high-performing cross-functional product team that includes engineering, design, data, marketing, legal, and customer support to implement and build new features
  • Coach and mentor junior Product Managers
  • Drive strong communication and alignment up, down and sideways within the organization
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