Principal Product Manager

Zscaler•Santa Clara, CA

5d•$196,000 - $245,000•Hybrid

About The Position

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Product Manager – Zscaler Logging and Analytics Platform to join our team. This is a Hybrid (3 days a week, Santa Clara or Bellevue office) role, reporting to the Senior Director of Product Management, Platform Infrastructure in the Product Management department. This is an opportunity to own and scale the massive big data logging infrastructure powering the Zscaler Zero Trust Exchange (including ZIA and ZPA) alongside 1st and 3rd-party integrations. This person will drive extreme scale processing over 800B transactions daily, cutting-edge cloud architecture, supporting the world’s largest security cloud, and next-gen AI-driven security operations (AgenticOps).

Requirements

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
12+ years of product management and similar role experience with a proven track record of defining, launching, and scaling successful security products for cloud environments
Deep technical understanding of designing and scaling petabyte-scale, high-throughput logging and telemetry platforms, including reliable ingestion, streaming, batch processing, and distributed architectures
Deep technical expertise in network security and protocols including proxies, firewalls, TLS, PKI, and HTTP/S
Deep technical familiarity with network security paradigms, SIEM integrations, and rigorous data governance standards
Proven experience with cloud-native services at hyper-scalers or major SaaS providers

Nice To Haves

Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
Prior sysadmin or DevOps background in hyperscalers, setting up lab/demo environments, and creating technical collateral
Experience managing business cases, pricing strategies, and complex customer negotiations involving SaaS metrics, SLAs, and enterprise contracts
Cross-functional leadership ability to lead without authority and align teams across Engineering, Cloud Ops, Sales, and Support

Responsibilities

Lead and execute the roadmap for our platform, reliability and scalability, and customer-facing logging capabilities, supporting capacity and next-gen hardware planning
Own log streaming products across form factors (cloud-to-cloud, on-prem, AWS/Azure/GCP) and top-tier SIEM integrations
Partner with legal, CISO, compliance, and engineering to navigate complex global privacy regulations and standards
Shape best practices for logging pipeline deployment and empower Security Operations Centers (SOCs) to operationalize Zscaler logs effectively
Collaborate closely across Zscaler platform product lines to define, track, and align logging requirements and lead common platform initiatives
Drive high-visibility initiatives, including integrating logging into Zscaler’s native agentic experience (AgenticOps) and innovative monetization models