(USA) Principal, Product Manager

Walmart • San Bruno, CA

7d • Onsite

About The Position

Role summary: As a Principal Product Manager, you will lead the development and execution of product strategies across multiple related products, driving impactful decisions through deep expertise and data-driven insights. This role requires shaping long-term vision, managing complex customer problems, and influencing cross-functional teams to deliver scalable solutions. You will establish best practices, guide product roadmaps, and ensure alignment with business priorities while fostering a culture of continuous improvement. Your leadership will advance product innovation and organizational capability, contributing significantly to Walmart’s strategic growth and operational excellence. About the team: The CRM team within the MarTech organization focuses on driving customer and member growth through sustained digital engagement and enhanced marketing velocity across markets. This team leads the definition and evolution of the CRM platform, scaling marketing automation to deliver personalized workflows. It activates targeted multi-channel campaigns across segments, leveraging data-driven insights and strategic product roadmaps. The team collaborates closely with stakeholders to address complex customer needs, ensuring alignment with business goals while advancing innovative solutions that enhance marketing effectiveness and customer experience at scale.

Requirements

• Extensive experience in product strategy development and execution across multiple related products or sizable product areas.
• Proven ability to lead cross-functional teams and influence senior stakeholders through data-driven insights and compelling narratives.
• Expertise in defining and managing product roadmaps, prioritizing resources, and overseeing scalable product launches.
• Strong skills in stakeholder management, customer journey mapping, and translating customer insights into actionable product requirements.
• Proficiency in leveraging analytics, experimentation, and AI opportunities to optimize product decisions and long-term strategy.
• Demonstrated leadership in mentoring product managers and elevating product management practices organization-wide.
• Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management.
• 11 years’ experience in product management or related area.

Nice To Haves

• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
• Supervisory experience
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
• Masters: Business Administration
• Masters: Computer Engineering
• Masters: Computer Science

Responsibilities

• Shape and drive product strategy across multiple related products, leveraging deep domain expertise and data-driven insights.
• Define and manage comprehensive product roadmaps, ensuring alignment with business priorities and technical feasibility.
• Lead cross-functional collaboration to address complex customer problems and translate requirements into scalable solutions.
• Establish best practices for product management, elevating standards and mentoring peers.
• Utilize advanced analytics and experimentation to validate assumptions and optimize product direction.
• Influence enterprise-level decisions through compelling narratives grounded in customer and market insights.
• Oversee product lifecycle from MVP to launch, ensuring value realization and continuous improvement.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Walmart-paid education benefit program (Live Better U) for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal