Principal Product Manager

R37 Lab, R1 RCMNew York, NY
$173,000 - $233,000

About The Position

As a Principal Product Manager on the R37 Innovation team, you will support both our internal stakeholders and external clients as they navigate the complex healthcare revenue cycle, delivering impactful agentic RCM capabilities at massive scale. You will have the opportunity to take advantage of the tremendous amount of data and information available within R1 to deliver leading edge product solutions across the revenue cycle. Every day you will communicate with business partners and clients to understand their use cases and pain points, define and prioritize requirements with our data, AI and software engineering teams, coordinate dependencies and timelines with other PMs and colleagues across the company, and help define the vision of our complete product roadmap. To thrive in this role, you should be fluent in the technical details of healthcare applications such as EHRs and/or Practice Management systems, while also being able to understand and clearly explain why they matter and how they fit into our strategic business initiatives to a non-technical audience. You will need to be comfortable managing a broad scope of stakeholders and dependencies, balancing the demands of supporting well-established business lines with the need to stay current with the latest capabilities offered by our technology vendors and partners in a rapidly moving domain. You will need to be a thought leader excited to push the boundaries of what’s possible, helping define the vision for our products while also leading by example and getting into the weeds when needed.

Requirements

  • Solid product management experience, supporting AI-native or AI-enabled products in the healthcare and/or revenue cycle management domain
  • Experience with Snowflake and/or Databricks
  • Proficiency with Gen AI application and agent architecture, including Retrieval-Augmented Generation (RAG), Prompt design / prompt iteration loops, Agent orchestration frameworks, Evaluation of LLM outputs (accuracy, hallucination, consistency), Cost/performance tradeoffs (tokens, latency)

Nice To Haves

  • Databricks Genie and/or Snowflake Cortex a plus

Responsibilities

  • Lead the AI-native product development lifecycles from ideation to launch, ensuring the timely delivery of new features and providing clear communication to stakeholders around progress and updates
  • Prioritize initiatives, features, and stories by balancing stakeholder interests, user needs, technology direction, and product and business strategy.
  • Synthesize a variety of inputs into building, maintaining, and promoting our product roadmap.
  • Mitigate blockers and make tough trade-off decisions between scope and schedule, keeping our team of collaborators focused on concrete milestones and deliverables.
  • Stay abreast of the latest advancements in the industry.
  • Interface with engineering, data and AI teams to articulate requirements, product vision, and business priorities utilizing Agile practices.

Benefits

  • competitive benefits package
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