Principal Product Manager

Museum of ScienceBoston, MA

About The Position

The Museum of Science is seeking a Principal Product Manager to provide strategic leadership across its digital product portfolio. This role is critical in shaping product direction, driving high-impact initiatives, and serving as a second-in-command to the Director of Product. The position requires a proven leader who can independently guide complex product decisions, mentor others, and elevate product management practices across the organization. The Museum of Science is a leading science center and cultural institution that engages millions of people annually through various platforms. Its mission is to inspire a lifelong love of science in everyone and a vision for a world where science belongs to each of us for the good of all of us.

Requirements

  • Proven experience leading digital product initiatives, particularly related to web platforms and audience engagement.
  • Demonstrated ability to operate independently in defining product strategy and executing complex initiatives.
  • Experience working across cross-functional teams, including Marketing, Engineering, and business stakeholders.
  • Strong analytical mindset with experience using data to inform decisions and measure impact.
  • Familiarity with product management practices such as Agile methodologies, backlog management, and roadmap planning.
  • Experience mentoring or supporting the development of others, including junior team members or interns.

Nice To Haves

  • Strategic Thinking and Decision Making: Demonstrates the ability to independently define product direction and make high-quality, strategic decisions in complex environments. Applies sound judgment to prioritize initiatives that deliver meaningful organizational impact.
  • Leadership and Influence: Acts as a leader within the Product team and across the organization, influencing without authority and building alignment among diverse stakeholders. Supports team development through mentorship and guidance.
  • Collaboration and Communication: Effectively translates product strategy into clear, actionable plans and communicates progress, trade-offs, and outcomes to both technical and non-technical audiences, including senior leadership.
  • Creativity and Innovation: Brings forward thoughtful, innovative approaches to solving problems and improving digital experiences. Embraces experimentation and continuously seeks opportunities to enhance how audiences engage with the Museum.
  • Resilience and Adaptability: Thrives in an evolving environment, navigating ambiguity and shifting priorities with a steady, solutions-oriented mindset while maintaining focus on outcomes.

Responsibilities

  • Define and drive the product strategy for key digital platforms, including the Museum’s website and audience-facing experiences, ensuring alignment with organizational priorities and measurable outcomes.
  • Lead complex, cross-functional initiatives from concept through execution, making independent strategic decisions that balance user needs, business goals, and technical considerations.
  • Serve as a trusted partner to senior stakeholders across Marketing, Advancement, Education, and Technology, aligning priorities and driving clarity in decision-making across departments.
  • Mentor and develop product talent, including direct support of junior team members and interns, fostering a culture of ownership, accountability, and growth.
  • Establish and refine product management practices, including roadmap planning, prioritization frameworks, and outcome-based measurement, strengthening the overall effectiveness of the Product function.
  • Drive data-informed decision-making by defining success metrics, analyzing product performance, and iterating on solutions to improve audience engagement and operational efficiency.

Benefits

  • Equal Employment Opportunity
  • Attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law.
  • Dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
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