Principal Product Manager
About The Position
We are looking for a Principal Product Manager to join our team. This is a hybrid role based in San Jose, reporting to the Senior Director, Product Management in the product management department. This role will lead strategy, roadmap, and adoption for critical ZPA platform initiatives, focusing on driving foundational platform capabilities that improve scalability, resiliency, operational efficiency, and customer adoption across a complex enterprise product portfolio. As a highly strategic and cross-functional product leader, you will partner closely with engineering, architecture, operations, and go-to-market teams to define and deliver infrastructure investments that strengthen platform performance, simplify operations, and support the needs of both commercial and regulated environments.
Requirements
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- 5+ years of product management experience, with deep experience in cloud infrastructure, platform, networking, security, or enterprise software
- Proven track record of decomposing highly complex technical and business problems into actionable, phased roadmaps
- Strong understanding of distributed systems, cloud architecture, platform services, and operational reliability
- Proven track record of defining and executing roadmaps for highly technical platform capabilities
Nice To Haves
- Experience leveraging AI/ML tools or predictive analytics to optimize cloud infrastructure utilization, automate capacity planning, or enhance platform self-healing and resiliency features
- Experience driving customer adoption and deployment acceleration for complex enterprise platform services
- Proven ability to balance long-term platform strategy with near-term engineering delivery needs and influence without direct authority
Responsibilities
- Define and drive the roadmap for key infrastructure and platform capabilities
- Partner cross-functionally with engineering, architecture, operations, and field teams to identify priorities and deliver high-impact platform enhancements
- Define and prioritize resiliency investments, including health checks, recovery mechanisms, and service robustness improvements
- Translate customer, field, and partner feedback into clear product requirements, roadmap priorities, and measurable business outcomes
- Influence cross-functional stakeholders and align teams on strategy, sequencing, and execution tradeoffs
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
